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“Poor, Slow Service Soured Our Experience.”
Review of Cracker Barrel

Cracker Barrel
Ranked #17 of 183 Restaurants in Pigeon Forge
Certificate of Excellence
Cuisines: American
More restaurant details
Restaurant details
Good for: Child-friendly, Local cuisine, Groups
Dining options: Breakfast, After-hours, Lunch, Dinner, Takeout
Description: Half Restaurant. Half Store. All Country
Reviewed 18 July 2012

We love Cracker Barrel, but this particular visit was not a pleasant experience. Perhaps it was the time of night (9:30pm), or just poor management, but the service was bad.
Our waiter was pleasant, but it took forever to get our meals and when we did, they had served my husband the wrong side.
Even though the manager was aware of all the mess ups, he didn't offer a discount or free dessert, or anything.

Thank Christy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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896 - 900 of 1,040 reviews

Reviewed 18 July 2012

I love this place and their are 2 to choice from, I love to shop in this place to.

Thank Debra8Ward_SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2012

We eat at Cracker Barrel everytime we visit the Smokies. We find the prices are much better than most pancake houses. The service was very good and the staff was friendly. Each time we went, we did not have to wait for our table. Our food came out hot and was delicious.

Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2012

they open at 6:00 am, which was great for us as we wanted to get on the road early. Service was very friendly and capable, food is what you'd expect at CB. I just wish they'd offer a dental plan to their employees, because looking at our server's smile made me a bit sad. Otherwise, great CB!

Thank L K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2012

VERY GOOD!!!!! Awesome Service and Food!!! That is our 2nd time going to that particular one on a busy vacation...!

Thank Raegan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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