We just stayed the night with my 2 children and husband. Let me start off saying that the lady who took our reservation was exceptionally nice and easy to deal with. We actually checked in with her and again great customer service.
Pool was great for kids. (Ages 12 and 9). They loved the water slide.
As far as the room - very very outdated and dirty. There was hair left behind the toilet, behind faucet in sink, in shower and the worse when I pulled down the sheets in the bed a big black hair. There was mold in front of the door to the balcony where it had rained and had just been left. The bathroom was very stained and just dirty. Bed is firm, but actually slept okay. Walls are very thin and you can hear people talking from inside the next room and in the halls.
WiFi did not work except at 6am during the morning. None of us in the room were able to get on WiFi during regular hours.
Overall would not stay here again unless they did renovations on the rooms which are LONG overdue. If they spent the money on the inside like they did on the outside this could be a great hotel. Great location to everything in Pigeon Forge. More
- Free Wifi
- Free Parking