Our first trip to TN and we decided to book a package. The staff of Quality Inn gave us an excellent service. When we checked in,Josh greeted us with a warm smile, gave us our tickets, keys and show us where our room is. 15min after, he called us to make sure everything is okay. The following day our tickets to Ripleys Aquarium got mixed up. Ashley and Vanessa made sure that we got our combo plus complimentary tickets. Thank you for doing that. Mike provided us with a change needed for the trolley. Believe me you will need change for the trolley. The location of this hotel is superb. We parked our car and we never used it until were ready to leave. A trolley stops in front of the hotel and that's what we used to travel to Gatlinburg, and to other attractions. The hotel is also within walking distant to restaurants and fastfood chains. Their breakfast is wonderful. Scrambled eggs, gravy, biscuit, breads etc. I know some are choosy but Esther or Ethel did a great job of preparing it. When I checked my bank account, I have this pending transaction from Quality Inn. Will, the officer in charge at that time made sure it got corrected and gave me updates of what happen. Last is Claudia the housekeeper. She made sure that our rooms are cleaned and comfortable to sleep in. We will definitely go back to Quality Inn Dollywood. Excellent customer service and a price that is right on your budget.
- Official Description (provided by the hotel):
- Kids heated splash pool, outdoor heated pool and hot tub, indoor pool and hot tub, full hot breakfast, king/queen beds, trolley service, refrigerator, coffee maker, hairdryer, iron/board, microwave, 32" flat panel TV in every room, restaurants, Dollywood Lane/traffic light 8, value vacation packages. ... more less
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- Also Known As:
- Quality Inn & Suites At Dollywood Lane Hotel Pigeon Forge
- Quality Inn And Suites At Dollywood Lane
- Quality Inn Pigeon Forge
- Pigeon Forge Quality Inn