I booked this trip for my wife through AirBnB for our anniversary. She just wanted a night where we could get away from our 3 children and celebrate in comfort and solitude. We found this cabin to be very clean. There were lots of activities to keep us busy. We played bumper pool, cards, enjoyed the hot tub, as well as other available amenities. However, that evening when we went to lay down in bed, it became a completely different story. My wife went to give me a kiss goodnight but noticed a bug by my head. I raised up to look and it ran behind the pillow. I turned the pillow over and I saw a bed bug. I then flipped over the other pillows and, you guessed it! More bed bugs. I was able to capture two of them and sent pictures to Trish (The manager). She responded that she didn't have bed bugs and actually accused me of bringing them in! Needless to say, my wife and I could not spend the night there. Instead we went to a different hotel in Gatlinburg. The next morning at 10am, Trish called me and told me that she was having an "expert" come to the cabin to take a look. She then texted at 10:45am and informed me that her "expert" had said there were no signs of bed bugs. Which cannot be accurate because I purposefully left the captured bed bugs out in plain sight to be found. I requested that she just pay for my hotel bill for having to stay somewhere else. She declined my offer within 5 minutes. This irritated me because I thought that was a generous offer. I hadn't requested an entire stay back, but just an unpredictable amount because of the bed bugs. She responded that if I requested money back through AirBnB that I would not get my money back because she had a letter of certification that showed she didn't have bed bugs. I then ask AirBnB to get involved. I then was so angry that I requested the entire amount back. She must have been unable to confirm she didn't have bed bugs because I was rewarded all of my money back.
Beware!!!! Bed Bugs can get into your clothing, bags and other items and come back home with you. DO NOT BOOK HERE unless she can prove she doesn't have bed bugs.
We had a wonderful stay here.The cabin and its amenities were wonderful.being a city boy I am glad we brought a lot of bottled water to drink and make coffee with.
Didn't know the water there was sulpher water. Definately coming back next year.
thank you Trish.
Great cabin we thoroughly enjoyed it! Hot tub and shuffle board pool were great accessories to make our late evenings in fun and the bed was extremely comfy! Only issue ... no goldfish pond like stated in the advertisement the hubby was sad about that but I didn't mind :)
Five stars from me ! Thanks
*the Presley's from ms
Very good cabin we had a few issues but other than than it was great!! Very peaceful place with a screened in porch and hot tub inside of it. One room cabin but very roomy!! Very cute decorations all inside and out of the cabin!!!