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Tompkins2006
Prophetstown, Illinois

Awesome 💖💖

5.0 of 5 bubblesReviewed 1 Jun 2016via mobile
Called on Sunday for a Monday nite stay. Our plans changed for Myrtle Beach due to Tropical Storm Bonnie so decided on this Hotel. Celebrating a Birthday n Anniversary. It was a wonderful stay. Had the suite with the jacuzzi. Room was very clean. Everything we needed was right there. Bridget help set everything up for a very romantic evening. We had a balcony on the river side. Very peaceful. Breakfast was very good. Even had strawberries and whip cream for the waffles. Very nice hotel. They also give you lots of coupons to use while you are there. We plan on returning. Thank you Bridget for a wonderful stay.Kudos to all.A stay ypu won't regret.

Date of stay: June 2016
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shawn S, Manager at The Inn on the River, responded to this review
Responded 3 Jun 2016
Thank you for taking a moment of your time to give us a review and let us know how your stay was with us. We value you as our guest, and are always happy to help recommend ideas for you and your family to enjoy while visiting here in Pigeon Forge. We look forward to having you on your next adventure to the Great Smoky Mountains!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,725)
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All reviews sweet tea fire pit free popcorn waffles rocking chairs little pigeon river every evening great place to stay ducks and geese outdoor pool staff was very friendly each morning clean rooms breakfast bar breakfast was delicious first floor definitely stay here again
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Reviewed 1 June 2016 via mobile

This was a fantastic Hotel. Check-in was Swift and easy and also the room was perfect. Breakfast overlooking the river was a huge bonus. The only complaint I have is that there were children running up and down the halls and overtaking the pools but that was expected due to Memorial Day weekend. Other than that everything was perfect.

Date of stay: May 2016
Trip type: Travelled as a couple
1  Thank James R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shawn S, Manager at The Inn on the River, responded to this reviewResponded 6 June 2016

We thank you for taking a moment of your time to let us know how your stay was with us. We appreciate you recognizing our stellar team. From our owners, all members of management, Guest Services, Group Sales, Housekeeping, and Maintenance team we all set high levels of expectations. Most of all making sure each and every guest have an enjoyable stay while being our guest.

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Reviewed 1 June 2016

Arrived at Inn on the River around 9:00 am. Our room was ready for us when we arrived, even though we were several hours early. Room was very clean and everything was in working order, including the air conditioner. We have stayed in several motels in the past and had trouble with the heating/cooling system. Beds were very comfortable. Staff was friendly, helpful and welcoming. Breakfast service was wonderful. Food was hot, not lukewarm as at many other motels. Whenever we passed through the lobby someone was touching up or polishing.

Room tip: If you book a private balcony room through Travelocity or Expedia call the motel to make sure that you have actually been book in one.
Date of stay: May 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
2  Thank Richard M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shawn S, Manager at The Inn on the River, responded to this reviewResponded 6 June 2016

Thank you for letting us know how your experience was with us at "The Inn on the River". We're glad you found a new home away from home while visiting in "The Great Smoky Mountains", Pigeon Forge, TN.

Our mission is to make every guest feel at home. Thank you once again. We look forward to having you as our guest on your next visit!

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Reviewed 31 May 2016 via mobile

I will be recommending this hotel to my family and friends. The room was clean and cared for. The pool was stocked with towels clean and cared for. The staff was polite and helpful no matter the time. Breakfast was hot and good. The grounds and building looked to be in good shape and clean. My family and I plan on returning to Pigeon Forge next year and to stay at this hotel again.

Date of stay: May 2016
Trip type: Travelled with family
Thank DiscreetAbsence
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shawn S, Manager at The Inn on the River, responded to this reviewResponded 3 June 2016

Thank you for taking time to let us know how we're doing, as well as being our guest! We look forward to having your family as our guest next time your here in the "Great Smoky Mountains"!

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Reviewed 30 May 2016

We just enjoyed a great visit to Pigeon Forge. The staff at Inn on the River started the vacation of great. Super easy check in and so friendly. The room was great, right on the river and super clean. The hot breakfast was very good and fresh each morning. We also enjoyed the sweet tea and popcorn each evening while sitting in the rocking chairs watching the river. I highly recommend this establishment to anyone especially families. We will return when visiting again.

Room tip: River view is great, but access to the patio makes each room good
Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank holley14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SLSmith2016, Manager at The Inn on the River, responded to this reviewResponded 28 June 2016

Thank you for taking time to comment on your stay with us. We appreciate your positive feedback and look forward to being your "Home Away From Home" again soon here in the Great Smoky Mountains!

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Reviewed 30 May 2016

The Inn was/is a pristine location if you want true relaxation and wonderful staff. The staff will bend over backwards to meet your needs, specially Ms. Bridget, who was kind enough to meet my wife's needs of a rocker recliner, even though our room was not equipped with one. The atmosphere at the Inn is fantastic! Our room was beautiful, extra clean and very well maintained. We had a wonderful view of the river from a private porch, and though the Inn is nearby the main rd, it was quiet and very serene! All sorts of birds flock around the area(ducks, geese, cranes, robins and many others), give you the wild nature, peaceful feeling anyone would enjoy for a stress relief time. Even got to see their resident wild Groundhog by the river. Great breakfast dinning room, and coffee and tea available 24hrs a day for those of us that may want to relax on the Inn's outside porch facing the river at any time of the evening or day. But above all, we cannot over emphasize the professionalism of the entire staff, to include the house keepers and kitchen staff. VERY friendly and helpful! Any time we go back to Gatlinburg, Tn., this will be the place for our family to stay. We strongly recomend it!

Room tip: Facing the river was best!
Date of stay: May 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank wwtilemanjd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shawn S, Manager at The Inn on the River, responded to this reviewResponded 30 May 2016

Thank you for your time letting us know how your experience was with us. We value your opinion. Our exceptional staff's goal is to provide a stellar experience for each and every guest. We look forward to having you as our guest on your next visit to "The Great Smoky Mountains".

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