I like Holiday Inn Express Hotels except for this one. We stayed there overnight on 4/7/2012 and received bad service.
Girl at front desk when we arrived around 7pm was unfriendly.My HIE profile states I want to be far away from elevator, we get a room right next to elevator.
Went swimming in pool and it had very murky water. Nothing but dirty pool towels laying around and we had to wait over a 3/4 hour to have someone bring clean ones.
They advertise a hot breakfast at 7am in the morning but that did not happen. Person that was to make/serve breakfast came into work late that morning and he did not start making breakfast until 7:30am. We had to catch a plane and could not wait until 8:15am for breakfast.
The only thing available to eat was 3 hard boiled eggs, 2 bananas and some cereal.
Service is definately laking at this hotel and it's a shame because Holiday Expresses are usually great.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites in Mt. Juliet-Nashville area 19 miles away. The newest Mt. Juliet hotel is just quick 10 miles away to Nashville International Airport (BNA). Our spacious guest rooms and executive suites are beyond exceptional in decor and privacy and have everything you expect from an informatively designed hotel. All rooms include refrigerator & microwave, wireless high-speed Internet, work desk, ergonomic chair with ottoman, and 32' flat panel TV. Holiday Inn Express & Suites in Mt. Juliet will be a perfect lodging facility for business and leisure which includes a 24-hr business center, 24-hr guest laundry, 24-hr fitness center, and the salt water indoor heated swimming pool. Start your day off enjoying our complimentary Express Start breakfast across from a 63' flat panel TV and Internet access pods chairs. From our 'fresh, modern style' decor, state-of-the art amenities and modern eatery, our guest have the most memorable experience. Area attractions: Nashville Super Speedway 'closest and preferred hotel', Nashville Shores, Hermitage Andrew Jackson, Providence Market Place, Grand Ole Opry, golf, etc. Businesses: Del Webb, Dell Computers, Lochinavr, Nashville Auto Auction, Bridgestone Firestone, Cracker Barrel Corporate Offices, Genesco Hospitals: Summit Medical Center, University Medical Center Stay Smart at the Holiday Inn Express & Suites Mt. Juliet, TN. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, IHG, Expedia, TripOnline SA and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Hotel And Suites Mt Juliet-Nashville Area
- Holiday Inn Mount Juliet