My son was grabbed and lifted by a lady named Rozanne who works there because he was running around while we find a place we can relax. and You pay a luxury room amount for a small room and additional for your meals which is all well and good however all the recreation room was closed due to covid, we wanted somewhere to hang out at night to play uno and rozanne who worked in the bar said we could not hang out in a common area where there were couches and coffee tables because she didn’t want our children to make a mess and did not want to clean after we left. We thought this was rude and not inclusive for families. There was pretty much nothing there our children could make a mess of. After she grabbed my child which is not covid Safe nor adhering to social distancing we were shocked and returned to our room which has no table big enough for uno nor space to set up. We wanted a nice relaxing family weekend and we got rudeness and abuse. If you have a family I highly recommend you stay elsewhere.