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Reviews (300)
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All reviewsmain roadroom was cleanshopping centrestay there againcoffee shop across the roadbusy roadoff street parkingno liftqueen roomsmall bathroomtea coffeeconvenient locationfree wifisydney olympic parkpublic transportanz stadiumgood size
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Reviewed 3 May 2017

Very well set out close to shops - walking distance to some really nice restaurants
nicely presented motel rooms with plenty of parking out the back
near the train station - so travel to and from the city with ease

Room Tip: not near parking area
  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front_Office88, Front Office Manager at Metro Inn Ryde, responded to this reviewResponded 15 June 2017

Hi Michelle B,

Thank you for the great review! We are so glad you enjoyed your stay with us! Special thanks for mentioning our convenient location & ample free guest parking.

We look forward to welcoming you back again soon. As a hint it is always handy to know that next time you book to stay with us, ensure you book online via the Ryde Inn website for the best rate guaranteed and no credit card or booking fees. Use the promotional code METRO123 to save an extra 10% on your stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2017

We stayed one night due to the location
When entering the room we noticed the smell even though the window was open, its was a cross between a mouldy room and cat urine odour. We looked outside he window and there were a lot of bags of laundry and a few bins so we closed the windows but didn't help.
The room was quite clean and there was plenty of room for a couple, the bathroom was compact but clean, there was no cake of soap but there was liquid soap wash on tap in the shower as well and the shampoo and conditioner.
The room was very warm during the night though it was approx 10* outside and we didn't have a heater on.

Room Tip: Great location
  • Stayed: April 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank SandiTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front_Office88, Front Office Manager at Metro Inn Ryde, responded to this reviewResponded 15 June 2017

Hi SandiTraveller,

Thank you for taking the time to review our hotel. We are glad to see that you enjoyed your stay for the most part. Thanks for mentioning the cleanliness of our rooms, our housekeepers pride themselves on their work. We are sorry to hear of the odour you mentioned, we have had no record of this being reported to our staff.

We look forward to welcoming you back again soon. As a hint it is always handy to know that next time you book to stay with us, ensure you book online via the Ryde Inn website for the best rate guaranteed and no credit card or booking fees. Use the promotional code METRO123 to save an extra 10% on your stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2017

For the modest price of a room this was good value. The room was very clean and provided all the necessaries. Staff were pleasant and very helpful, and having a restaurant on site was a bonus, as the motel is not within easy walking distance of Top Ryde or West Ryde shops. I did wonder about the hygiene aspects of the wall-mounted soap and shampoo dispensers (firmly press your hand underneath to receive a squirt) which would also have been pressed by all previous occupants. This was a brief business trip and I wasn't expecting luxury. For conveniently located and modestly priced accommodation, with good parking, this was just right. However anyone with mobility problems should ask for ground floor accommodation as there is no lift.

Stayed: April 2017, travelled on business
Review collected in partnership with this hotel
Thank bronj144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front_Office88, Front Office Manager at Metro Inn Ryde, responded to this reviewResponded 15 June 2017

Hi bronj144,

Thank you for your detailed review. We are so glad you enjoyed your stay with us! Special thanks for mentioning our excellent team of staff, the cleanliness of our rooms & our great on-site restaurant! Please rest assured that our wall-mounted soap/shampoo dispensers are cleaned by our professional housekeepers on a daily basis along with the rest of the amenities in our rooms.

We look forward to welcoming you back again soon. As a hint it is always handy to know that next time you book to stay with us, ensure you book online via the Ryde Inn website for the best rate guaranteed and no credit card or booking fees. Use the promotional code METRO123 to save an extra 10% on your stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2017

My stay was wonderful, clean room that was serviced daily, comfortable bed. Staff were helpful. It was close to shops and public transport. I will be staying here again when I need to stay in Sydney next time.

Stayed: April 2017, travelled with friends
Review collected in partnership with this hotel
Thank rgrant666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front_Office88, Front Office Manager at Metro Inn Ryde, responded to this reviewResponded 21 April 2017

Hi rgrant666,

Thank you for the great review! We are so glad you enjoyed your stay with us! Special thanks for mentioning our excellent team of staff, we really pride ourselves on our customer service & making our guests feel welcome :)

We look forward to welcoming you back again soon. As a hint it is always handy to know that next time you book to stay with us, ensure you book online via the Ryde Inn website for the best rate guaranteed and no credit card or booking fees. Use the promotional code METRO123 to save an extra 10% on your stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

Stayed here when visiting relatives who live in Ryde. The room was clean, and soft furnishings appear to have recently been updated, as had bathroom, so was pleasant looking. The furniture itself was older, and showed a bit of wear. Quilt cover on bed had an old blanket inside istead of a quilt, which was a bit odd. There never seemed to be anyone at the desk, as they were frequently outside having a smoke or doing something else. They did come when you rang the bell. Breakfast was very ordinary, canned fruit, supermarket bread and cereals, etc. in a dining room that really needs redecorating.

OK for a quick stop in Ryde, but wouldn't stay here otherwise.

Stayed: April 2017, travelled with family
Review collected in partnership with this hotel
Thank AvrilN21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front_Office88, Front Office Manager at Metro Inn Ryde, responded to this reviewResponded 21 April 2017

Hi AvrilN21,

Thank you for taking the time to review our Hotel. We are very sorry to see that you did not completely enjoy your stay with us. Firstly thank you for mentioning our clean & comfortable rooms. Our housekeeping staff pride themselves on the cleanliness our our Hotel rooms & property. Our front desk staff are available to assist guests at any time during our reception opening hours & outside these hours our night-porter is available to assist guests with anything they require. We serve a Full Hot Buffet Breakfast daily at a cost of $14.50 per person which includes Cereals, Yoghurt, Fresh Fruit, Fruit Salad, Muffins, Orange / Apple Juice, Coffee & Tea, Toast (White, Brown & Multi-grain), cold meat & cheese and also a selection of hot food including bacon, eggs, sausages, spaghetti, baked beans & croissants.

Thanks again for your review & we hope to see you again in the future for a more enjoyable stay. As a hint it is always handy to know that next time you book to stay with us, ensure you book online via the Ryde Inn website for the best rate guaranteed and no credit card or booking fees. Use the promotional code METRO123 to save an extra 10% on your stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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