We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (387)
Filter reviews
387 results
Traveller rating
119
158
72
23
15
Traveller type
Time of year
LanguageAll languages
119
158
72
23
15
Show reviews that mention
All reviews novotel sydney buffet breakfast business trip balcony room following morning good size the room was nice business park car park shuttle bus blue mountains stayed nights comfortable bed reception staff comfortable stay out of the way plenty of parking
Filter
Updating list...
7 - 12 of 387 reviews
Reviewed 14 September 2018

Despite being in or adjacent to a business park this hotel offers quiet facilities with lots of free parking. All the normal Novotel services are available with friendly staff and clean, generously sized rooms and ensuites. The restaurant offers a good menu and the food is well presented and sure to please most people.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank longfellow2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this reviewResponded 18 September 2018

Hi Longfellow,

Thankyou for taking the time to review our hotel. I am glad to hear you could use the hotel car park and the food was enjoyable.
We hope you enjoyed your stay and hope to see you again in the near future.

Warm regards

Matt Evans
Front Office Manager
Novotel Sydney Norwest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2018

Enjoyed our stay very much. Great location, and easy to bet to. Rooms are always clean and well maintained. Staff are friendly helpful and professional. We dined in the restaurant for dinner and breakfast the next morning and food is good and great variety.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank bigbrownbear472016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this reviewResponded 4 weeks ago

Dear Bigdrownbear472016,

We very much appreciate your comments regarding your stay at the Novotel Sydney Norwest.

It is always a pleasure to receive positive feedback. I will share your comments with our team to ensure that the issues raised are worked on. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Matt Evans
Front Office Manager
Novotel Sydney Norwest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2018

Stayed here with our 2 children for a 50th. Clean and comfortable accommodation. We left the children with a babysitter we ordered from an agency and they were happy to watch a movie and order room service while we were out. Would be happy to go back again if we are in the area.

  • Stayed: August 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank raquelw275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this reviewResponded 4 weeks ago

Dear Raquelw275,

We very much appreciate your comments regarding your stay at the Novotel Sydney Norwest.

It is always a pleasure to receive positive feedback. I will share your comments with our team to ensure that the issues raised are worked on. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Matt Evans
Front Office Manager
Novotel Sydney Norwest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018

Stayed in a king balcony room. Lovely spacious room. Bed not so comfortable. Pillows also not good. They were all flat and lumpy. Buffet breakfast was great. With real coffee. Only would be nice if there were more gluten free options. Staff were lovely and helpful.

  • Stayed: August 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank 77jack74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this reviewResponded 4 weeks ago

Dear 77jack74,

We very much appreciate your comments regarding your stay at the Novotel Sydney Norwest.

It is always a pleasure to receive positive feedback. I will share your comments with our team to ensure that the issues raised are worked on. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Matt Evans
Front Office Manager
Novotel Sydney Norwest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018 via mobile

Only stayed one night & it was enjoyable. The room was rather large & the service from staff very good, nothing to much trouble.

The only real downfall was that the ramp to access the entry is out in the open & if it rains, be prepared to get wet.

Stayed: August 2018
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelSydneyNorwest, Front Office Manager at Novotel Sydney Norwest, responded to this reviewResponded 4 weeks ago

Dear John C,

We very much appreciate your comments regarding your stay at the Novotel Sydney Norwest.

It is always a pleasure to receive positive feedback. I will share your comments with our team to ensure that the issues raised are worked on. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Matt Evans
Front Office Manager
Novotel Sydney Norwest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews