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“Amazing!!!!”

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Newport Beachside Hotel and Resort
Ranked #6 of 10 Hotels in Sunny Isles Beach
Reviewed 8 July 2009

This hotel was amazing!! We booked our room 2 months early. We were there for 4 days. In Florida for a week. The moment we pulled up, the valet staff was friendly and quick. When we first got there we were told that they over booked so I panicked a little. The lobby looked busy but the moment we walked up to the counter, the gentleman that helped was fast and extremely friendly! It was like he and I were friends for a long time! I looked at photos on line about the rooms, so I was a little worried that we would have been stuck in the 1960's. On the contrary, the room was magnificent!!! Clean, large, the room was split. The bed was soooo comfy. 2 flat screen TV's. I don't know if we got one of the good rooms (from reading other reviews) but it surpassed my expectations by far. The food prices were a little high but, if you're looking for convenience, it's not that bad. The pool deck was a little slippery but it did rain. The beach was the best part. Cute little huts completed the beach look. The breakfast was pretty good and nicely priced. If you're on a budget. Drive to Wal-Mart which is like 3 miles away and fill the in room fridge. I was soooo impressed with the hotel, that when we left for Orlando, I was completely content with staying there for the rest of the trip. Security, waitress, front desk, valet, room service.... everyone I spoke with was wonderful. The only thing that was a little irritating is everytime we had to use the elevator, there were a ton of people getting on and off. But even that... the hotel is worth every dime!!

I haven't been at the beach for about 15 years. If you can, get up early and go to the beach. Watch the sunrise!!!! It's truly a gift! It was wonderful because the sun would come up and then the ecosystem came alive. It's so peaceful!

I would HIGHLY recommend this hotel to anyone! I plan on going back in Sept.

  • Stayed: June 2009, travelled with friends
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2  Thank eledg78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,774 - 1,778 of 3,600 reviews

Reviewed 4 July 2009

I was extremely nervous about staying here after reading several reviews but overall, our stay was very nice. I would go back. I was disappointed with our room upon arrival because we did not have the divider wall nor did we have a second TV as described on the website. The room was clearly in need of some minor repairs but it was functional. We did have an ocean front room which I had reserved so I was pleased with that. I was also annoyed that our room was on the 2nd floor (wanted to be higher) and right next to the exit door to the pool area.. but it ended up being very convenient and not very noisy as I expected. I asked about the room layout the next morning and was told that not all the one bedrooom "suites" have the wall or 2nd TV. The front desk person did offer to look for a different room for us but my husband didn't want to move because he liked the location of our room (I'll explain later)....but a second TV would have been nice for our 12 yr old. We were there for 6 days and it rained and/or thunderstormed every single day. We ran from the beach during torrential downpours and lightening at least once every day. As stated before, the location of our room ended up being a plus. Our room was right by the entrance when bunches of people were running in AND we didn't have to wait for the elevators with the other masses.

The Pelican restaurant on the pier was very nice. The food was good and all the people working there were super nice. We rented a hut one day and umbrella's for the rest and all the ocean front attendants were super nice. After the rain stopped and we went back out to the ocean, they would put our umbrella's back up for us. All the outside attendants constantly kept the beach area and the pool area nice, clean and organized. They even squeegeed the pool deck and the tables EVERY time it rained....which was quite often.

We chose valet parking which was quick and convenient. They have several attendants on duty. This is the 3rd hotel we've stayed at on the ocean in this general area and the $15 valet parking is very reasonable. We've paid as much as $25/day.

I was afraid of the bed bug reports and I honestly can't say whether I was bitten or not. I can say that my husband and daughter most definitely were not. My husband and I sat on the balcony late evenings quite often and we were attacked my ninja gnats and mosquitos. I know my bites on my legs were from those occasions. But after being there for three nights, I noticed several bright red bites on my back one morning and I'm not quite sure where they came from. They could have easily come from being outdoors the night before or the bed. I began to wonder if it was the bed because there were 11 bites in a cluster. Kinda odd for a mosquito or gnat. Anyway, I did a bed bug check (mattresses only) as soon as we checked in and thought all was clear but later realized I didn't check the night stand (after reading how to check for bed bugs on the web when we got home. wish I had checked the web in the hotel as we had a laptop with us but I was in denial). I was quite certain they had come from outdoors when my husband wasn't bitten but also read later that it's not uncommon for only one person to be bitten. But I don't want to give them a bad rap because I'm really not sure but please do some research on how to check for bed bugs and check your room out before you take it.

I was also concerned with the reports of things missing but we locked our laptop up in the safe and locked the suitcases up before we left the room and didn't have any problems.

Again, the beach area is absolutely awesome. We loved all the kids playing, the daily music and the activities so we would return for these things alone. We've stayed farther south on the beach in Surfside and this area is the best!!

  • Stayed: July 2009, travelled with family
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2  Thank Dawling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2009

We had a fantastic trip. We used American Transportation to get from the airport to the the hotel. It was the cheapest we found. The drivers were very nice and professional.

We used the conceirge to arrange our activities. Highly recommend this service. I think his name was Patricio and he was so nice and helpful. He made all our plans for us and printed everything out. We went to the Mai Kai Dinner Show one night (very entertaining) and the next day we drove to the keys and went snorkeling. He arranged the rental car for us and the car rental guy brought the car to us at the hotel and picked the car up at the hotel. The car rental company was Prestige Car Rentals and the guy's name was Enrique. Again, super super nice and professional.

We had a two bedroom suite with two balconies and one bathroom. Our room was on the lower level and had stairs going right to the pool. It was perfect for us. Our group consisted of my mother and her twin sister, me, my son, his girlfriend and my daughter, age12. We all had a great time. Everyone enjoyed the tiki bar. The drinks are high, but everyone was very nice that worked there. You could eat lunch there pretty reasonable.

The beach is right there. The water was crystal clear. Didn't like the fact that they wouldn't let me and my daughter have lounge chairs one afternoon around 5:00. I asked why and they said that's when they usually start picking them up. Check in is at 3:00 so that doesn't leave you much time at the beach the first day you get there. You can sit on the sand, but the chairs are really nice and convenient.

We ate supper at the Tiki Bar on the Pier the last night we were there. It was really good and our waitress was very nice and friendly. She even took our picture for us. You really should have supper there at least one night. It's a great view, and the food is reasonably priced. It's too bad the rest of the pier isn't fixed.

Our room was outdated, but perfectly fine for us. One bedroom had a door, and the other had a wall that slid out and closed the room off from the murphy bed. Everyone had their own room and own tv. We also had a fridge and microwave.

There are plenty of places to eat right across the street and down a block. There's also a CVS where you can get some groceries and anything you might have forgot. If you are looking for a gift shop, there's a WINGS about 6 blocks down that has t-shirts, swimsuits, hats, magnets, clothes, etc., really nice store, reasonable prices.

Oh yeah, we checked our bags in when we got there and went to the beach while we waited for our room to be ready. We got there early and our room was ready around 3:00. We had lunch at the tiki bar and then went to the beach. The guys that checked our bags were really nice too.

If we asked for more towels, or anything, we got them really fast. Most of the staff was really nice. We would definately go back again.

  • Stayed: June 2009, travelled with family
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Thank brassyKansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2009

This hotel is listed as a "luxury hotel" but there isn't anything luxurious about it. There is a night time security guard but there is definitely one needed during the day as well. While I was there, the Sunny Isles police were called at least twice that I know of-once, to break up a fight in the pool area. The hotel itself needs a MAJOR renovation. Old doors, carpet, windows, paint, etc. A little bit of renovation would go a LONG way here. I was told there was renovation going on but it wasn't in my room. When I sat on the couch, I almost sunk to the floor.

LOTS and LOTS and LOTS of families around so if you are looking for a quiet, romantic place, look elsewhere. They do cater to the families as there are daily games for all to enjoy-and they do a good job.

Beach and the Atlantic Ocean are FANTASTIC! Plenty of place to tan, plenty of places to walk.

The bed in the room was comfortable although I heard from others that their bed was too soft or way too hard. I previously read a post regarding bed bugs and was glad to not have experienced any of those during my week long stay.

There are PLENTY of different types of food places to walk to in the area. I did not rent a car and enjoyed walking the few blocks to....

Milam's market(to fill up the in-room fridge with groceries)

San Telmo Restaurant-16850 Collins Ave(Argentinian food that was PHENOMENAL!) Make sure you visit them mid-week and on as they get their fresh food stuffs delivered on Wednesdays.

El Tropico(17020 Collins) has authentic Cuban coffee and sandwiches. Delicious!!!

If you love fast food chicken that is grilled over a flame, check out Pollo Tropical at 17084 Collins. These restaurants are all just north of the hotel.

If you are looking for vegetarian/vegan foods, just head south about three blocks to Miami Juice.(16210 Collins Ave) Their food was out of this world delicious. I'm going back tomorrow before I leave.

All in all, I would only recommend this hotel to other families since they do a good job of catering to families.

  • Stayed: June 2009, travelled on business
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1  Thank mlempx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2009

I had read a couple reviews online about this hotel and people not getting the rooms they booked. It seemed like most people though enjoyed their time so I booked anyway thinking it must be a rare thing to happen. We get to the hotel room that evening and we are told that the room we booked was given away and the only room they had was basically a side room that was small and smelled and faced the building next to it. We had booked and oceanview room. We were comped the parking and given a buffet breakfast but I would have rather paid for parking and gotten what we reserved. It seemed other people had their rooms given away too. So just know if you reserve a room there it is not for sure that they will keep that room for you.

Also the manager you talk with after, Matthew, makes it sound like the hotel goes way out of the way by giving you free parking because they didn't give you your right room. I would not stay again.

  • Stayed: June 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank briguy_1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Newport Beachside Hotel and Resort

Address: 16701 Collins Avenue, Sunny Isles Beach, FL 33160-4201
Phone Number:
Region: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Sunny Isles Beach
#4 Spa Hotel in Sunny Isles Beach
#6 On the Beach Hotel in Sunny Isles Beach
Price Range: ₹ 9,108 - ₹ 20,892 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Newport Beachside Hotel and Resort 3*
Number of rooms: 339
Official Description (provided by the hotel):
Centrally located between Miami and Fort Lauderdale, Newport Beachside Hotel & Resort offers world-class services combined with outstanding value in a beautiful oceanfront setting. Our guest rooms feature ocean or cityscape views, some with balconies overlooking the ocean. The resort amenities include a private beach, an oceanfront pool surrounded by a 20,000 square foot pool deck, 5 on-site dining venues, spa, a historic pier, children's playground as well as a wide selection of beach sports and kids activities. Share your adventures through social media with free WiFi throughout the resort and the most picturesque backdrop. ... more   less 
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Also Known As:
Newport Beachside Hotel Sunny Isles Beach
Newport Beachside Resort
Newport Miami Beach
Newport Hotel Miami Beach
Newport Beachside Hotel Resort
Newport Beachside Hotel And Resort Sunny Isles Beach, Florida

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