My first night was a nigh mare. I head the loud train ALL night almost every hour. I also did not get a wake up call as I requested and over slept. I did change rooms and could not hear the train but the AC was broke and sounded like a car running and ticking! After 2 days of pure exhaustion from no sleep, I took 4 hours naps after my work as I was on pure breakdown and miserable. I did video tape the train issue and the ac issue and went to speak to the manager.
His name was MATT and I spoke to him and told him I had never ever complained since I have worked as a travel nurse but this was the worst ever. Matt was very rude as told me " you should have seen the train tracks when you came in" EXCUSE ME? I DID NOT SEE THEM. He said the ac sounded like a regular ac unit and I told him not in my home! WHAT A WASTE OFMY TIME AND MY VISIT WAS PURE MISERY! Matt told me " if you are so unhappy maybe you should go somewhere else. AND he said maybe in the future I should stay somewhere else and it would be best for the HOTEL...DEAR GOD..A RUDE MAN. I do plan on filing a formal complaint with BBB and corporate. STAY AWAY FROM THIS PLACE>
- Official Description (provided by the hotel):
- The Hampton Inn Memphis-Poplar is conveniently located in the heart of Memphis on Poplar Avenue - the one road that leads to all the main districts of Memphis, from the prestigious streets of Germantown, to eclectic Midtown and the bustling Downtown. Visit musical attractions such as Graceland and Beale Street. Take the kids to see the pandas at Memphis Zoo or catch an IMAX movie at the Pink Place Museum. If you're here for business you will find several local offices and corporations in the locale of our hotel including Bank of America and Coca Cola. The University of Memphis is just three miles from the hotel offering comfortable and convenient accommodation for visitors and students to the institution. Combining value with comfort the Hampton Inn Memphis-Poplar provides everything you expect and those extra touches you might not. Wake up to a Hampton's free hot breakfast each morning or if you're in a rush just grab a Hampton On the Run(R) Breakfast Bag, available Monday to Friday. Take advantage of great amenities for relaxation and work including a 468 sq. Ft. Meeting room, a business center, outdoor pool, and free fitness center. We guarantee a clean and comfortable guest room with thoughtful amenities. Keep in touch with free high-speed internet access and a handy lap desk. Catch your favorite show on the 32-inch flat screen TV and have a great night's sleep in the clean and fresh Hampton bed(R). ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Memphis-Poplar Hotel Memphis
- Memphis Hampton Inn