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“Adequate but not amazing”

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Courtyard Memphis East/Park Avenue
Ranked #49 of 136 Hotels in Memphis
Memphis, Tennessee
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Adequate but not amazing”
Reviewed 26 February 2012

Stayed 3 nights at great Priceline bid. Train side was not a problem. (Whistles don't blow this stretch of bridge.) Free morning coffee and paper. Alternate entrances convenient. Location was perfect next to hospital and close to but not on busy Poplar.

For the retail price, the room should have a mirror (preferably full length) outside the bathroom. And a mini-fridge in the empty cabinet plus a microwave.

All we needed was a clean comfy bed/bath to spend the night(s). Would stay here again at the right bid.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lucyimhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Level Contributor
66 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 8 February 2012

I've stayed in many Courtyards. The rooms are nice and the staff very friendly, but it has not been upgraded to the new lobby. The lobby looks a bit tired. Ask for the side away from the train tracks.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank barinr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis M, Manager at Courtyard Memphis East/Park Avenue, responded to this review, 22 February 2012
The hotel greatly appreciates the great comments you left regarding the staff and the service that the hotel delivered. The hotel will undergo renovations on the lobby and guestrooms later this year.

Thank you,
Travis Murray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Spring, Texas
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 February 2012

Made my first ever visit to Memphis for a football game and to see some friends. Chose this place in large part due to its location. Physical condition is okay. Not new but not falling apart either.

Pros: Friendly staff, good location, plenty of restaurants nearby
Cons: None, except for a slow cleaning crew (didn't arrive to room on Saturday until after 3:30)

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Knights82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis M, General Manager at Courtyard Memphis East/Park Avenue, responded to this review, 22 February 2012
The hotel greatly appreciates the great comments you left regarding the staff and the service that the hotel delivered. The hotel will undergo renovations on the lobby and guestrooms later this year.

Thank you,
Travis Murray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level Contributor
82 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 November 2011

Great room, wonderful staff, good breakfast, but someone smoked in a neighboring room and ruined it. The staff handled my concerns as best they could, but they do need to find a way to better enforce their rules. I would like to see some posting from the hotel on how many guests complain of smoke, how many guests are fined for smoking, and what they do to clean up smokey rooms

Room Tip: Emphasize your need for non smoking rooms and let the hotel know asap and get them to switch you.
See more room tips
  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lotsotripsneedsleep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
345 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 29 November 2011

We stayed here on the way to Graceland. Many hotels near Graceland are overpriced. This one is not. It is about 20 minutes away and next door to a 4 star restaurant. Easy to find and plenty of rooms and parking. The hotel itself was very clean, very quiet (despite being next to the freeway), and luxorious compared to other hotels that are priced beloww 100.00 a night. Staff service was excellent as well. I would gladly stay here again. Use your AARP or AAA card for the best rate and enjoy a nice dinner and a great nights sleep.

Room Tip: stay above the first floor to cut down on loud talking foot traffic.
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank charlesodonnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Travis M, General Manager at Courtyard Memphis East/Park Avenue, responded to this review, 22 February 2012
The hotel greatly appreciates the great comments you left regarding the staff and the service that the hotel delivered.

I am glad you had a good time at Graceland!

Travis Murray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Memphis East/Park Avenue

Property: Courtyard Memphis East/Park Avenue
Address: 6015 Park Ave, Memphis, TN 38119-5201
Region: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Memphis
Price range (per night): ₹ 8,784 - ₹ 16,599
Hotel Class:3 star — Courtyard Memphis East/Park Avenue 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard By Marriott Memphis East/Park Avenue Hotel Memphis
Memphis Courtyard
Memphis Marriott
Courtyard Memphis East

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