We have traveled from Australia for a 4 week family holiday, we have stayed in various accommodation in England Wales and this was going to be our base in Scotland for 5 nights.
We arrived, opened the door and the strong musty smell was the first thing we noticed.
We opened the windows and then went into town to have diner and hoped that the smell or should I say stench would be gone but however when we returned it was as strong as ever, it was a damp musty smell that was so strong
Apparently we should have called the house keeper but we had already made up our mind that we would vacate the next morning and so set about finding other accommodation. We checked out the very next morning after a very bad nights rest because the smell was horrid. We contacted the caretaker and told them we had checked out and wanted some kind of refund and was told basically hard luck as we handgun followed protocol. This is true and so our mistake although the biggest mistake was booking this place in the first place.
If you are looking for a relaxing clean and comfortable holiday or break in Scotland find alternative accommodation.
Hightrees is situated in a Beautiful location and the house is perfect as a base. There is plenty to do even in bad weather, the leisure centre is only a 5 minute walk, we were particularly unfortunate with the weather but managed to keep busy every day travelling around the West Coast.
Only one slight negative with the property as with previous reviews the
bedding could possibly do with a freshen up however having said that I would definitely recommend Hightrees and hope to return in the future.
I booked Hightrees Holiday Home for a short break with my family (there were 6 adults and 2 children in the party) and I can honestly say that it is the best short break we have ever had.
From the booking process, the directions to the property and how to obtain/return the keys for the property, everything was completely hassle free.
Due to the location of the property it is ideally situated if you are looking for a quiet, relaxing stay and being just at the Drimsynie Estate Holiday Village we only had a 5 minute walk to be able to use the Leisure Centre. The weather wasn't great during our stay, however we all had a great time and were never stuck for anything to do as we were able to use the facilities at Drimsynie Estate (which you can buy passes for from the Drimsynie Estate reception and are definitely worth buying) and played badminton, indoor bowls, table tennis, snooker etc. There was also a swimming pool and soft play area which were ideal for the children. Due to the time of year there were no queues for any of the activities which was great.
The accommodation itself was exactly as described on the website, which was a pleasant surprise as we have stayed at holiday lets previously which make claims on a website and do not fulfil them on arrival! We had an issue with the heating going off and I sent a text to the contact number that was provided should there be any problems. There was someone there to fix the heating so quickly that most of the party didn't realise that there had been an issue at all. Nothing seemed too much trouble.
I have to give a special mention to the Property Manager, Leonard as he was extremely helpful all through the booking process and during the stay and made sure that my family and I had a hassle free holiday.
We can't wait to return to Hightrees again.
Altogether, we were very pleased with the place. The house comfortably suited 4 adults and 5 children including 1 baby. the location is suitable for many different day trips and the price was reasonable. In the kitchen we found everything needed for self catering and the house was clean upon our arrival.
I have three remarks that can upgrade this place:
1. add a washing machine- when traveling with young kids to a place like that, it is much needed.
2. change the mattresses- they are of very bad quality and my son could not even sleep on one of them. Ours was not much better...
3. make sure there is more light in the living room - no overhead light in the living room worked and it was difficult.
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