Booked for family post- lockdown meeting. Website clear and simple to use. Menus & allergy info helpful. All staff were welcoming, pleasant & helpful - excellent ambassadors for the restaurant. Furnishing was beyond tired the banquette was so distressed. Starters & desserts were fine to excellent. Waitress response to an allergy was excellent. The adults all had the car very of varying sizes. Mine was the small option yet it was plentiful. The problem was the meat. The beef in particular was awful. Extremely hard to cut and dreadful taste & quality. Staff response was immediate & positive, offering replacement of other meat options,. However meat options still poor. The quality of the carvery meat is nothing like I experienced pre-COVID so perhaps it is to do with the kitchen to table rather than usual system. Or perhaps in view of dreadful issues for restaurants, it is deterioration in supply.
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