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“Substance Solutions Christmas Party 2016”

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Luxbury Inn & Suites
Ranked #1 of 3 Hotels in Maryville
1 review
“Substance Solutions Christmas Party 2016”
Reviewed 2 December 2016 via mobile

I came to Maryville for my company Christmas party and my boss booked her out of town employees at The Luxbury Inn & Suites. The attendent in the office was friendly and professional. The room was clean and comfortable and well equiped. There was a blow dryer in the bathroom, a tiny coffee maker, pots, pans, silverware glasses, etc. My only complaint was the musty smell in the room, and it was very difficult to find. It is tucked back behind a McDonald's and a restaurant called Cook Out (which has a killer burger ). There should be a sign on the main road though. Overall a pleasant stay.

Stayed December 2016, travelled with friends
Helpful?
Thank Teri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxburyinn, Public Relations Manager at Luxbury Inn & Suites, responded to this review, 12 January 2017
Thank you for sharing your experience with TripAdvisor. We appreciate Colleen setting up the Substance Solutions guests reservations at Luxbury Inn & Suites. This is the 2nd year we have had the pleasure of being the host hotel.

Sorry about the signage. We have gone through all departments at the Maryville and the state of Tennessee to request a more visible sign, however since our hotel is behind other businesses they will not approve even a little entrance sign. We are so sorry that you had trouble finding our hotel. Glad you now know where we are and next time it will be easier. Please come see us again soon! Carol
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115 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Columbus, Ohio
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 November 2016

I thought this was a great place, especially for the price. The room was like a one-bedroom apartment. There was lots of space, a nice kitchenette, a full-size fridge, a table that was convenient to do a bit of work at, and a comfortable bed. The room was clean. The people at check-in and check-out were very pleasant. There are lots of food places nearby, some in walking distance. I experienced my first Cook Out here and it was quite good. I only stayed one night as I was hitting the Tail of the Dragon and continuing down to Florida. But I would definitely return for a longer stay.

  • Stayed November 2016, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
Thank Kelly S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxburyinn, Public Relations Manager at Luxbury Inn & Suites, responded to this review, 12 January 2017
Thank you for taking time to do the TripAdvisor review. We appreciate you doing that and we are pleased that you had a good experience at Luxbury Inn & Suites. Should you decide to bring some friends and take on the Tail of the Dragon again let me know and I'll set up a block of rooms for your group. Happy New Year! Carol
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola
Level 3 Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 November 2016

We found this and it was in Maryville. We stay at places such as the Hilton or Hamptom usually but decided this was close proximity to where we wanted to be. Each room is a suite. There is a full sized refrigerator and sofa bed including a stove and cookware. We did not need that this trip as we were on business but it was nice and quiet an right behind the bank beside Cookout. We usually pay more for less though there was only a continental breakfast but honestly I never like hotel breakfasts unless they have menu. So for us this was a great place to stay. You have the choice of a larger suite if you need it. I did not expect the Waldorf at this price but to say it was old and worn out is an out and out lie. The room was freshly painted and modern and even had a phone charging port at bedside. I have stayed at extended stays that were not this nice.Infact this place was impecable.

  • Stayed October 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank kaplanite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxburyinn, Public Relations Manager at Luxbury Inn & Suites, responded to this review, 12 January 2017
Ah, thank you for your kind words. We are so glad we met your lodging expectations and that we surprised you with what we offered in a nice way. Please come back first opportunity and stay a little longer. Carol
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Level 1 Contributor
4 reviews
Reviewed 1 November 2016 via mobile

The rooms were clean but had seen better days. The washers looked as if never cleaned up, and I hardly think cold cereal and a donut from those 6 per package rates as a continental breakfast. The working staff was very nice.

Stayed October 2016, travelled with family
Helpful?
Thank Best F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxburyinn, Public Relations Manager at Luxbury Inn & Suites, responded to this review, 12 January 2017
Thank you for choosing to stay at Luxbury Inn & Suites. The hotel just added the breakfast area a few months back and we are still making improvements to the hotel. Please come again and give us another chance. Carol
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Carmel, California
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016

When we stayed the first room the ice maker didn't work, the second room the lock on the door was broken, when I asked for extra washcloths, I didn't get them. The carpets were worn, the washing machine was filthy, the "continental" breakfast was a joke do you believe the little hostess donuts are part of the breakfast. The staff was very friendly. Think I'll look elsewhere on my next visit.

  • Stayed October 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank msbyrd2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxburyinn, Public Relations Manager at Luxbury Inn & Suites, responded to this review, 12 January 2017
Thank you for sharing about your visit in October. We appreciate your visit and are saddened that we did not meet your lodging expectations. Great customers like you help us do better. I will personally address what you shared. Thank you, Carol.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luxbury Inn & Suites

Property: Luxbury Inn & Suites
Address: 805 Foothills Mall Dr, Maryville, TN 37801-3732
Region: United States > Tennessee > Maryville
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #1 of 3 Hotels in Maryville
Price range (per night): ₹ 4,999 - ₹ 9,165
Hotel Class:2 star — Luxbury Inn & Suites 2*
Number of rooms: 31
Official Description (provided by the hotel):
Luxbury Inn & Suites all suites venue is conveniently located in the heart of Maryville in the foothills of the Great Smoky Mountains. The Luxbury Inn is within an easy six-ten (6-10) minute drive of the Knoxville’s McGhee Tyson Airport (TYS), just 20-25 minutes from downtown Knoxville or West Knoxville and only twenty minutes from Townsend and the entrance to the Great Smoky Mountains National Park. Our hotel makes a perfect hub and spoke location for guests who would like to tour the great trails in the area like the Dragon, Foothills Drive, Cherohala Skyway and the many pathways in the National Park. ... more   less 
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Also Known As:
Luxbury Inn And Suites
Luxbury Hotel Maryville

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