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Luxbury Inn & Suites
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Reviews (122)
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All reviewsfull kitchenroom was cleancontinental breakfastfast foodseparate bedroomwould stay here againconvenient locationlonger staykitchen areasmall kitchenone night stayice makersized refrigeratorpleasant staffparking lot isflat screenthe dragon
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60 - 65 of 122 reviews
Reviewed 25 July 2014

This hotel is small and tucked behind fast food restaurants, but that shouldn't deter you from trying the place. Rooms are set up like small apartments, with a small kitchen area and cozy living space in front, a full bathroom, and then a bedroom on the back side of the hotel, away from the parking lot.

I like that this is located in charming Maryville, which is just a short drive to Knoxville or Townsend. The latter offers convenient access to the Great Smoky Mountain NP, Tremont and Cades Cove areas without having to battle the Gatlinburg / Pigeon Forge traffic / tourism conditions.

The kitchens and bathrooms could stand to be updated, but this is a decent deal for the practical-minded who are looking for centrally located accommodations or prefer access to many restaurant chains and retail stores.

Room Tip: Get a 2nd floor room if possible. We heard overhead noise and plumbing while on the 1st floor. Also, if you happen to experience poor wifi reception, ask for a network extender. They should be able to bring in a device that will boost your signal and provide reliable wifi throughout your unit.
  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank JTN-ATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxburyinn, Public Relations Manager at Luxbury Inn & Suites, responded to this reviewResponded 5 August 2014

Yes, I agree with you the rooms at Luxbury Inn & Suites are more like an apartment than a hotel room. My first apartment wasn't as large as our studio suite. Thank you so much for sharing on TripAdvisor about your recent stay with us.

Being so close to everything sure helps our guests get to see a lot and have a home away from home in our spacious suites. Please come see us again first opportunity. You can follow the area activities on our facebook page too! See you soon we hope!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

From the photos on the internet I expected a good room at a reasonable price. What we found was a wonderful experience with the front desk staff, management, and housekeeping. Our studio room is as spacious as any typical hotel room then we get a full frig, sink, and stove. When we arrived the frig was not cooling well and within a few hours we had a replacement brought to the room already loaded with ice. Getting to have our dog with us with adequate space to walk our pet has been great. If you want a great place to stay run very well, you should stay here.

Room Tip: We stayed in the smallest which is a studio and it is as large as any standard hotel room. Perfect for 2 and a dog.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxburyinn, Public Relations Manager at Luxbury Inn & Suites, responded to this reviewResponded 15 July 2014

Thank you for sharing with us and other visitors to TripAdvisor your experience at our venue. We are pleased to be your new favorite place to stay in the area. Please come see us again next opportunity and don't leave your best friend home alone (puppy). See you soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014

My son and I were on a motorcycle trip, and he found this hotel on his iPhone because we didn't have reservations for the night. This turned out to be the best hotel we stayed in on our entire trip. The hotel and rooms were clean. It was peaceful and quiet but, most of all, the staff were excellent. The staff went out of their way to accommodate us. As a matter of fact, I needed a safety pin, and I asked the desk clerk if he happened to have one. He stopped what he was doing, went and found his wife and got a safety pin from her for me. Can't thank him enough. This type of service you don't see in big, fancy hotels. It was only supposed to be a one-night stay, but because of the service and close proximity to the Dragon's Tail and Skyway and other places we wanted to ride, we decided to stay three days. There are numerous restaurants in the area and the mall right down the road. Can't say enough about the friendliness of the staff; they make you feel at home. Thanks.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Thomas F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxburyinn, Public Relations Manager at Luxbury Inn & Suites, responded to this reviewResponded 15 July 2014

It was our pleasure to serve you and your son Thomas. We are pleased to hear your visit was great and just what we hope for each and everyone of our guests! It's always wonderful to hear from our guests and to learn more about their experience at Luxbury Inn & Suites. Thank you for sharing!

Thomas, please come again soon with your family and allow us to again be your home away from home. Be sure and look at our facebook page that shows a snapshot of area activities too.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

I booked a room at this hotel after finding it through a simple Internet search. My son and I needed a place to stay on our way back to Nashville. After spending the day in the Smokies and hanging around in Gatlinburg, we didn't arrive until 10 p.m. The customer service, particularly from the night manager, was superb. I would not take the time to write a review if I did not feel it was merited.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bill O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxburyinn, Public Relations Manager at Luxbury Inn & Suites, responded to this reviewResponded 15 July 2014

We so appreciate you taking the time to reply on TripAdvisor about your experience at Luxbury Inn & Suites. It's makes us feel good when we know we are pleasing our guests.

Maryville has a lot of fun places to see and things to do so...please come again and stay a little longer. It would be our pleasure to serve you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014 via mobile

Clean room with kitchen. Also pleasant staff. Pets can stay but for an additional charge. Clean laundry room with machine to buy detergent. Felt safe. Nice simply morning snack of prepackaged muffins, bananas, cereal and hot coffee available in office.

Stayed: June 2014
Thank Osanil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luxburyinn, Guest Relations Manager at Luxbury Inn & Suites, responded to this reviewResponded 15 July 2014

Our team at Luxbury Inn & Suites enjoyed having you as our guest and hope you have an excuse to come for a visit again real soon. It would be our pleasure to be your home away from home when you do come again to Maryville, TN. Hope to see you again real soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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