Having read all of the previous reviews I thought this would be a great choice for my family to celebrate my Dad's 80th birthday. I dropped off banners, balloons and a cake in the afternoon and the staff kindly put the decorations up for our arrival so that was a good start. It went downhill from there I'm afraid with very poor service! We waited around 1 hour for our food to arrive and had to continually ask for drinks or just go through to the bar to get them ourselves. They did give us 2 complimentary bottles of wine to apologise for the slow service but by then it was too late and we had taxis coming back to pick us up and take us back up to Crieff Hydro where we were staying. Because of the long wait, we didn't even have time to light the candles on my Dad's cake and ended up taking it away with us to do later back at our lodges. The food was okay but some of the portions were very small, in particular the steak pie which came in a very small dish with only a few chips and a small amount of veg on the side. All in all a very disappointing experience for our family which was a real shame given it was for a special occasion. To add insult to injury, the Manager tried to upsell me for breakfast the next morning!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.