DO NOT STAY HERE !!!
We booked this rental through holiday letting ?.... Paid £170 plus £50 damage deposit !!! For 2 nights
Upon arrival after an exhausting 4 hour journey ( sadly someone lost their life on the m6 motorway .... )
We were welcomed with a freezing cold cabin that had NO heating no HOT water ! faulty boiler!! cupboard doors hanging off !! pools of water on the kitchen work tops...... !! Water running down the windows !! After spending nearly an hour trying to get hold of someone to help we finally managed to get hold of the owner who was most PUT out that we were being an inconvenience to her fri night out !!! At this time it was 11pm at night we were told to look at the manual for the boiler and to restart it .... NO MANUAL to be found for said faulty boiler ....... No evidence the boiler has been serviced for 2 years !!! We were told that we would have to make do until the morning when the cleaner would arrive with 2 electric fires !!! We pleaded with her better nature to help us find somewhere else to stay and she slammed the phone down on both of us........ We had to drive 15 miles at 11.30pm at night to a travel lodge . We returned the next day at lunch time and to NO surprise ?... No electric fires Either !!!! So we took photos and left ... ...... We have had to fight to get our money back . Sadly I know things can go wrong in the hospitality business but it's how you handle the problem and how you manage your fee paying guests that is the most important thing .... If this lady had shown us some kindness and understanding then she would NOT be getting this review!!!!
Our cabin was very comfortable and warm! You can not fault the cabin itself but a little disappointed in location as cabin is near the A9 and there is a constant drone of traffic. Walks are limited unless you go in the car so plan for this when visiting. Good local base if travelling in area.
We have just returned from a fantastic stay at the eagles rest! Very well located, immaculate, modern and very spacious! I would definitely recommend a stay here
Can not express enough how much we enjoyed out stay a Eagles Rest. The site was beautifully maintained and peaceful and the lodge was above our expectations. The little home touches and knick knacks add to the feeling of home away from home and the extras like games and DVDs are a great addition. We took our dog and as most pet owners will know you don't normally get the "good" accommodation because of that, however at Eagles Rest its first class for you and your pet. Will be back!!
I went to this Lodge with my twin teenage daughters and our wee dog and we loved it...
It was clean, tidy and trendy
Thoroughly enjoyed being there and I hope to go back at some point...
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