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3 - 8 of 646 reviews
Reviewed 15 September 2022 via mobile

Came here for a work meeting.
Positives the room (204) was nice. Couple of tunnocks wafers with the tea, nice touch. Down side of the room was the really annoying orange strip light that ran around the bottom of the wardrobe. Couldn’t find a switch anywhere to turn it off and my room glowed orange all night. So that’s the positives….
Unfortunately the service, waiting times, lack of staff and food was terrible.
There was 7 of us and we repeatedly asked different bar and restaurant staff if we could order our dinner starting at 6.20pm. An hour and 20 later despite multiple requests and me complaining did we then get to order. They apologised and gave us a round of drinks which was nice. The staff seemed really badly organised everything was taking ages just getting a drink from the bar. Food was nice enough. To be fair the fish and chips was really good. Weirdly we’d all ordered chicken goujons. What arrived was definitely NOT what you would think of as a goujon. Literally all 7 of us expected some kind of breaded chicken but no, we got bits of chicken breast, no coating. They were tasty but just not what any of us thought we’d ordered.

Breakfast was DREADFUL. The choice looked great, yogurt, croissants, cereal and hot breakfast - wonderful I thought. BUT all the meat was stone cold. Like so cold I thought it’d been in a fridge. I’m not sure if the plates weren’t sitting under the heat lamp properly but the bacon, sausage and square sausage were all stone cold. Really disappointing.

Next afternoon I just wanted to order a tea from the restaurant. There was no one around and I had to wait 15 mins just to find someone to order a tea with. This kind of summed up the visit really.

Overall the stay was really let down by the badly organised restaurant, odd food, COLD food, long wait times for anything. Sure the room was nice but everything else was a bit of a mess.

Date of stay: September 2022
Trip type: Travelled on business
1  Thank Smarty0nline
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 7 September 2022

have now been to two events here in the other bit and both were poor, food was poor, bar wait times was poor, bar staff were poor, very unorganised and not exactly clean, poor show.
Bar staff have a poor awareness of the alcohol
“only had 3 bottle” of the alcohol i drink, stocked up on 3 for 210 guests.

Date of stay: September 2022
Trip type: Travelled with friends
1  Thank er95x
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 September 2022 via mobile

This hotel is going down hill, forgetting the little things. Maintenance does not appear to be taking place in any systematic way. The milk for coffee was only put in the room on Sunday and stayed until Wednesday. Good job I like black coffee! Some of the lights in the room did not work. Shower needed repair etc, etc,
The staff were very obliging although run off their feet.

Date of stay: September 2022
Trip type: Travelled solo
1  Thank rogerbK3528ZH
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 August 2022 via mobile

Outside hasn’t been cleaned this year. (It’s now August)
Told we now have to pay for food and drinks separately in case we do a runner. I wish I could - I’m in a wheelchair.)
Tables not wiped and chairs just lying about. Surprisingly we are the only ones here!!!
We won’t be back.
Staff abrupt and unwelcoming.
Outside dirty and unwelcoming.
Do yourself a favour and go somewhere else.

Date of stay: August 2022
Trip type: Travelled as a couple
1  Thank tommycA1121TJ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 August 2022

No TV working during our stay
Small bed
Small duvet
Uncomfortable pillows
Cold shower
Understaffed at breakfast time (possibly not their fault)
Guy who was replenishing hot food very nice
Pleasant and helpful reception staff
Clean
Great value for money if you’re only crashing for a night and not fussed

Date of stay: August 2022
Trip type: Travelled with family
Thank RDWales74
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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