We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (508)
Filter reviews
508 results
Traveller rating
224
170
55
31
28
Traveller type
Time of year
LanguageAll languages
More languages
224
170
55
31
28
Show reviews that mention
All reviewstheme parkcomplimentary glass of wineglasshouse restaurantafternoon teacaramel waferstrathclyde parkboy racerson arrivalcar parkm dsfirst class servicesconesrecommend this hotel to anyonewedding venuelarge roomfriendly receptionistsuperior room
Filter
Updating list...
60 - 65 of 508 reviews
Reviewed 19 October 2017

On arrival we were greeted by a lovely young lady, who had already been extremely helpful the previous day whilst I booked over the phone. Gave me all the help regarding passes into theme park. The package we received was perfect for us, cannot fault it in any way. Right next door to theme park and so handy for multitude of choices of restaurants and activities.
Only slight moan would be that the room was VERY warm, even when we'd turned heater off and sofa bed was very uncomfortable. Maybe someone who wasn't quite as light a sleeper as myself may find the sofa comfy. But really overall, the hotel is beautiful and clean. Loved the decor, bathroom was perfect. Staff couldn't be more helpful.
Even down to someone parked right below our window very late at night, sitting in car, playing music we could hear very clearly from our room. Phoned down to reception and someone dealt with it instantly.

Room Tip: Never heard a thing from corridor or other rooms.
  • Stayed: October 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank junecraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

on an organized tour, we spent two night in this hotel
the hotel looks new and the rooms are very clean (beside some spider webs, nothing to worry about)

No toilet brush

Unpleasant staff in the dining area

on breakfast, when asked for an omelette, was told by the person behind the counter "No omelette when hotel has groups"

Key doesn’t work on the second day (“maybe you put it close to your phone”)
Used Soap, shampoo and conditioner from previous day were taken and no new ones were placed, so needed to go down to reception again
activated the key, got back to the room to find out that the second key does not work

mt traveling partner went down to activate the keys and again was told this my have happened because he put the keys next to his phone

  • Stayed: October 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank rantlv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2017

Stay just as expected. Staff pleasant. No issues. The receptionist warned us the restaurant was going to be busy that night, but just to let her know if we wanted a table. Lovely setting. Have booked again to stay in 2 weeks time. Don't bother looking to book elsewhere.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Dean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2017 via mobile

This is a must if you want to treat your young lady for tea on a lovely day. It was a change for me to have tea , scones and sandwiches but it was lovely. The staff were just great and the views from the windows were so peaceful. It was busy but not to busy and you had a choice of three teas.so blow the budget and go for the champagne one your lady will love it.

Stayed: September 2017, travelled as a couple
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2017

Stayed one night and have no complaints. Reception was welcoming and efficient. Room was clean and comfortable. No problems with the wifi. Window opened wide to let plenty of cool air in. Restaurant was very good for supper and breakfast.

Room Tip: Try to get a room on the opposite side from the theme park and its parking lot.
  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Eirewolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews