We stayed for one night at Hotel Jerbourg. Great location [not their fault the weather was horrible]. Room comfortable although the bathroom was a bit tired and in need of updating. Staff helpful and a relaxing atmosphere. However the experience was somewhat spoilt by the lack of hot water the following morning. No chance of a shower and when I mentioned this I was told by reception that 'yes I had a cold shower too'. I was surprised that there was no offer of a reduction on the room rate, maybe I should have asked. Not really satisfactory although I accept the boiler breaking down wasn't their fault they could have made a gesture to make the customer feel they mattered.
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- Also Known As:
- Hotel Jerbourg Guernsey/St Martins