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“nice but noisy”

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Castleknock Hotel & Country Club
Ranked #1 of 3 Hotels in Castleknock
Waterford, Ireland
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“nice but noisy”
Reviewed 20 February 2012

stayed here for one night befofe catching a flight.had stayed previously and enjoyed but not this time.was up in room watching telly at 5pm when this generator comes on making a lot of noise.i rang reception to make sure this wouldnt go on for long and was told for an hour or so which was ok.what i wasnt told was that it would come on again at 6am for another two hours.its a lovely hotel but if your staying at the back be ready to be woken early!!!!

Room Tip: get a room at front of hotel
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank derme13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, 9 March 2012
Dear DermoKelly,

Thank you for your review after your recent stay with us. The generator runs at peak times to avoid using the National Grid and reduces energy costs and electrical consumption. Please request a room at the front of the hotel for future stays
We very much look forward to welcoming you back to the hotel in the future
Kind Regards,
Guy Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
dublin ireland
Level Contributor
165 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 20 February 2012

Myself and my daughter stayed at the Castleknock Hotel a couple of weeks ago and really enjoyed it. We went for the girls night in package which is fantastic value for 99 euro for one night B&B, one dinner, a 30 minute back massage and mini manicure. The staff on the reception was very friendly on our arrival and we encountered this friendly service throughout our stay. We dined in the restaurant where we had a lovely meal, thoroughly enjoyed our nights stay and would highly recommend this hotel especially for their girls package, looking forward to returning.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank cityslickerruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, 9 March 2012
Dear Ruth,

Thank you for your recent review. I am delighted that you enjoyed your stay with us and have passed your feedback on to the managers and staff.

We look forward to welcoming you back in the future

Kind Regards,
Guy Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portlaoise, Ireland
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 February 2012

We stayed on a Saturday night recently on a great deal for B&B. Hotel is very big, looks great and very clean. Reception staff were lovely and very welcoming. Room was fine and spacious, had everything we needed, with a vending machine in the hall for some goodies!!!
As the restaurant was fully booked, we ate in the bar which has a good menu. The food was lovely, however the service was terrible.... It took ten minutes for someone to take our order and then they brought us the wrong drinks. Starter came out promptly, but it took ages for the main course to follow and when we had finished this no staff came near us to offer dessert. Tables either side of us began to leave as there was no staff to even order from. It wasn't like the bar was busy as there was only 4 other tables full!!! When staff finally appeared they apologised for the wait and we ordered 1 dessert and a coffee which took 20 minutes to arrive!!!
Breakfast in the morning was quick, good choice of food and nice staff.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SlimChance77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, 9 March 2012
Dear Slimchance77,

Thank you for your recent review. I was sorry to read that you experienced issues with service in the bar. Over the last 3 years we have won numerous awards for our Customer Service and I can honestly assure you that we pride ourselves on our excellent service standards. Any negative feedback we receive is taken very seriously and addressed by the relevant department. Your comments have been passed on to our Food & Beverage Manager and will be dealt with.

I do hope that you enjoyed the rest of your stay with us and hope that you will return to stay with us in the future.

Kind Regards,
Guy Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 February 2012

Stayed here 4 weeks back for one night's B&B. We didn't eat, so can't comment but we had drinks in the lobby area before and after dinner in the Golf Club ( on the same grounds ). Staff were really nice, atmosphere was really good, seating area very cosy. A man was playing on the piano, was excellent. Room was really gorgeous. Big comfy bed and bathroom facilities were fab. Would highly recommend.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank koolgirllynch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, 9 March 2012
Dear Koolgirllynch,

Thank you for your lovely comments which I have passed on to the team.
We hope you will come and stay with us again in the future

Kind Regards,
Guy Thompson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stamford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 February 2012

We stayed at Castleknock Hotel for a weekend getaway in January. When we arrived and checked in, the reception staff were friendly and made you feel very welcome! The rooms are spacious and have nice views over the golf course. Bathrooms have both seperate walk-in shower and lovely deep bath, plus under floor heating, which was an added bonus!!
You'll find lots of options for dining, try the Park restuarant, we both had the steaks (which they are known for) and they were gorgeous!! Has a fantastic wine menu also.
I didn't manage to use the Spa as we headed in to Dublin, but I did have a quick look in and the pool was large and the area looked clean and well kept. Plus the treatments didn't look over priced, which you do find in some hotels.
There was a really nice atmosphere in the lobby and bar area. Whilst we were staying they had a live band playing which really made our evening.
The location is not in the centre of Dublin, which we did know before hand, but you really are not that far away, it took us around 15 mins to get in to the city centre, and also around 15 mins from the airport.
I would definitely recommend Castleknock hotel, we will be returning again duirng the year, look out for their special offers, amazing value!

Room Tip: Try the Guinness cheese! Ask the hotel to arrange your taxis
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EmmaS0810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Castleknock_Hotel, General Manager at Castleknock Hotel & Country Club, responded to this review, 9 March 2012
Dear Emma,

Thank you taking the time to post your recent review. I was delighted to read that you had a wonderful stay with us and I have passed your feedback on our team members.
We look forward to welcoming you back to Castleknock Hotel & Country Club in the future
Kind Regards,
Guy Thompson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castleknock Hotel & Country Club

Property: Castleknock Hotel & Country Club
Address: 1 Porterstown Road, Castleknock Dublin 15, Ireland
Region: Ireland > Province of Leinster > County Dublin > Castleknock
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Castleknock
Price range (per night): ₹ 8,329 - ₹ 15,571
Hotel Class:4 star — Castleknock Hotel & Country Club 4*
Number of rooms: 144
Official Description (provided by the hotel):
Castleknock Hotel & Country Club, the multi award winning 4 star hotel, right on the doorstep of Dublin City. Castleknock Hotel & Country Club is an award-winning modern 4 star hotel set in lush grounds with an onsite golf course, located beside the Phoenix Park, Dublin. Specialising in corporate stays, conferences, golf breaks, weekend weddings and relaxed family and leisure visits, the hotel is just 15 minutes from Dublin city centre and 20 minutes from Dublin Airport with easy access on the M50, but feels like a world away from the bustle of the city with its tranquil countryside setting. Just outside Castleknock village, the stylish but informal and relaxed Castleknock Hotel and Country Club is a spacious, modern hotel which, with its expansive views over the golf course and surrounding countryside, makes a delightfully pleasant base for both business and leisure guests. With an 18-hole golf course, a deluxe day spa, a well-equipped leisure centre, award-winning restaurants and welcoming bars, an innovative meeting and events offering, substantial sports screens, outdoor BBQ and children's playground, it's everything that could be required from a great resort hotel, all under one roof. Castleknock Hotel & Country Club, AA Ireland's Hotel of the Year 2014, has 138 guest bedrooms, most of which were recently refurbished in 2015. Some of our upgraded rooms offer amenities such as SMART TV's, Nespresso machines, premium sports channels and high speed WiFi. Bedrooms are spacious and bright, comfortably furnished, and many with charming views over the manicured greens and careful planting of the undulating 18-hole parkland course at Castleknock Hotel & Country Club, one of the closest golf hotels to Dublin city. Winner of over 32 local, national and international awards since 2009, Castleknock Hotel & Country Club is a luxury property designed to meet the needs of the most discerning guest, whether staying for business or pleasure. ... more   less 
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Also Known As:
Castleknock Hotel And Country Club
Castleknock Hotel & Country Club County Dublin

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