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All reviews market square great location gay street nice hotel underground parking breakfast buffet fire station covered parking within walking distance per day restaurants and bars fitness center walk in shower self parking an older hotel indoor pool would highly recommend this hotel
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Reviewed 10 July 2018 via mobile

Stayed here overnight when traveling through Knoxville. Easy to find, friendly staff, clean and spacious room. Staff was helpful with recommendations and gave us maps of the area. Nice location to be able to walk to dinner, great variety of restaurants close to hotel.

Stayed: July 2018, travelled as a couple
Thank KimAnn77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded 12 July 2018

Dear KimAnn77,
Thank you for your comments regarding your recent stay with us at the Crowne Plaza Knoxville. We're excited to hear what a great hotel location and service experience you had with us. Thank you again and we hope to welcome you back to Knoxville soon.

Safe travels,

Guest Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

The hotel itself is beautiful. All the staff were very nice, helpful and polite. Our bellboy was especially so. Our rooms were clean and spacious. The restaurant was very good. Just an absolutely perfect place to stay if visiting downtown Knoxville.

  • Stayed: July 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank jjhtctt353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded 11 July 2018

Dear jjhtctt353,

Thank you for taking the time to leave us your review of the Crowne Plaza Knoxville. We're so pleased to hear what a wonderful service, dining and location experience you had with us and we hope to have the opportunity to welcome you back again soon. Safe travels,

Guest Service

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Reviewed 9 July 2018

What a fantastic hotel to spend 5 days at a reunion. The location was perfect. The staff were perfect. Breakfast was always perfect! My room and the room staff were perfect. The bed, Perfect! If you are coming to Knoxville this is where you want to stay. Thanks! I had an Awesome time in your hotel.

Room Tip: Room was across fm the elevator on the 9th. I didn't hear a thing while in my room fm the hallway or fm above, below or beside my room.
  • Stayed: July 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Scott B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded 10 July 2018

Dear Scott B,
Thank you for taking the time to leave us your fantastic review of the Crowne Plaza Knoxville. We're delighted to hear what a pleasant service, dining, amenities and overall stay you had with us at your reunion. Thank you again for your feedback and we hope to have the opportunity to welcome you to Knoxville again soon.

Safe travels,

Guest Service

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Reviewed 9 July 2018

Very convenient location for downtown visit. The trolley pick up in front of the hotel which takes to key central locations.

It's an older hotel but well kept. The rate per night are higher than the quality compared to the other hotels in the area.

Room Tip: The tax is really high for downtown Knoxville. Our rate was $140 and we paid close to $160 per night.
  • Stayed: July 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Tie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded 10 July 2018

Dear TieH,

Thank you for your recent feedback of the Crowne Plaza Knoxville. We're so happy to hear you loved our great downtown location. We appreciate your feedback and we hope to welcome you to Knoxville again soon.

Safe travels,

Guest Service

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Reviewed 8 July 2018 via mobile

Beautiful hotel. Extremely nice staff. Everyone was very helpful and anything that we needed! The pool was a nice size. Plenty of parking! We had a beautiful view of Market Square. They have a delicious restaurant in the building for dinner and breakfast.

Stayed: July 2018, travelled as a couple
Thank Dana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded 9 July 2018

Dear Dana H,

Thank you for your wonderful feedback of the Crowne Plaza Knoxville. We're so happy to hear about your positive room, amenities and overall hotel stay with us. We will be sure to pass along your praises to the rest of the Crowne Plaza team and we hope to welcome you back to Knoxville again soon.

Safe travels,

Guest Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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