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All reviewsmarket squaregreat locationgay streetnice hotelunderground parkingbreakfast buffetfire stationcovered parkingwithin walking distanceper dayrestaurants and barsfitness centerwalk in showerself parkingan older hotelindoor poolwould highly recommend this hotel
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Reviewed 17 September 2017 via mobile

My 8 year old daughter and I evacuated here due to the hurricane. It was such a waste of $200. The hotel was nice and staff were very friendly but we got zero sleep! Apparently it was the same night of a football game so it was nothing but a drink fest. People hollering and drinking in the halls all night long. Foul language was heard all throughout the night. I called the front desk and they said they would take care of it but that did not happen. Maybe this is a family friendly hotel but NOT when they are serving football games!

Stayed: September 2017, travelled with family
Thank carolinafan05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded 19 September 2017

We're so sorry to hear about your recent stay with us. Thank you for your review and we hope to have the opportunity to welcome you again soon.

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Reviewed 7 September 2017

Great location in downtown Knoxville close to theaters, restaurants and shopping. Hotel could use a little refreshing. Our room had something splattered on the wall beneath the window. However, outside the window was a beautiful view of Market Square and the Sunsphere.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Susan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded 8 September 2017

Dear Susan C,
Thank you for your recent review, we appreciate your feedback. We will make note of your comments and hope to have the opportunity to welcome you back to a better stay in the future. Safe travels!
Guest Service

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Reviewed 5 September 2017 via mobile

Nice location with good access to downtown. Clean rooms and friendly staff with nice amenities. About a 20 minute drive from the airport. Parking is very reasonable. Has nice lounge on 12th floor and a restaurant.

Stayed: September 2017
Thank WMMBR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded 7 September 2017

Thank you for your fantastic review of the Crowne Plaza Knoxville, we're delighted to hear how much you enjoyed your stay with us.
Safe travels,
Guest Service

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Reviewed 3 September 2017

The location right next to Market Square was fantastic, and the city itself is really easy to walk around, so from the hotel, I could easily walk to Market Square and the World's Fair Park. The room was very comfortable and had nice amenities, and the design of the hotel as a whole was very nice.

  • Stayed: August 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank rdavid74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded 4 September 2017

Dear rdavid74,
Thank you for your recent review of the Crowne Plaza Knoxville. We're so glad to hear about your wonderful stay with us and we hope to welcome you again soon!
Safe travels,
Guest Service

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Reviewed 31 August 2017

My room was in the 11th floor, view to the Market Square, the room have a king size bad, big T.V, the room was clean.
The food is good.
The service (staff) is very friendly!!!
Location is in the center - lots of restaurants
Very good Wifi

I would completely return to Crown Plaza next time.

10$ parking per day.

Room Tip: Room 1103 - single room with a view to Market Square.
  • Stayed: August 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank AssafPelrmna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown University, responded to this reviewResponded 3 September 2017

Thank you for your wonderful review of the Crowne Plaza Knoxville. We're so glad to hear about your wonderful hotel experience with us. We hope to welcome you again soon.
Safe travels,
Guest Service

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