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“Convenient Place to Stay in Knoxville”

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Hampton Inn Knoxville-West At Cedar Bluff
Ranked #10 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed 15 October 2017

Based on this hotel's rating on TripAdvisor I had high expectations for our stay, and I was not disappointed. It is easy to access from I-40/I-75, and is especially convenient if you're coming in to Knoxville from the south. The hotel was busy the night we stayed, but there was ample parking.

From check-in to check-out each staff member we encountered was friendly and courteous. Our room was clean and comfortable, and all the expected amenities (refrigerator, coffee maker, etc.) were present and functional. The breakfast area was clean, well-stocked and offered a respectable selection of hot and cold options, plus adequate seating in the dining area.

Overall this was a very pleasant stopover to start our vacation, and I recommend this Hampton location if you're looking for a place to stay in Knoxville.

  • Stayed: October 2017, travelled with family
    • Sleep Quality
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Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this reviewResponded 16 October 2017

Dear Michael,
From our convenient location to our courteous team members, we are ecstatic to know the Hampton Inn Knoxville-West At Cedar Bluff provided the perfect start to your vacation! We appreciate your descriptive, five-star review of our property and are sure that other travelers will too. If you are in the Knoxville area again, we'd love to invite you back for another stay with us. Safe travels and enjoy your vacation!

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17 - 21 of 652 reviews

Reviewed 13 October 2017

Great staff, great location, great site setup, GREAT SERVICE!!! Always quick response and great service. This is the place to stay in Knoxville TN...overall package can't be beat. Angie at the front desk will make everything all right.

  • Stayed: October 2017, travelled with friends
    • Value
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Review collected in partnership with Hampton
Thank Pineapplewilly47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this reviewResponded 16 October 2017

Wow! Thank you so much for your incredible and energetic review! We are thrilled that you delighted so much in your stay with us. Angie and our entire front desk team will be elated to know that their contributions made such a positive impression on you. Our staff is the best in the business! It would be our great pleasure to host you again here at the Hampton Inn Knoxville-West At Cedar Bluff.

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Reviewed 11 October 2017

Impressive stay, wonderful room w/great view. Top of the line mattress and pillows... terrific staff. Pool available and a fire pit for group get-together for a relaxing evening. Easy on-off access to I-40 and convenient to some great restaurants.

  • Stayed: October 2017, travelled with friends
    • Value
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Review collected in partnership with Hampton
Thank joedU6490NO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this reviewResponded 12 October 2017

Dear Joe,
We're thrilled you enjoyed your stay at Hampton Inn Knoxville-West at Cedar Bluff and thank you for your wonderful review. It's great to hear that the comfortable bed and amazing view from your room made your stay even more special. We're also glad you made use of the pool and firepit during your visit and that our friendly staff made you feel welcome. Should your adventures bring you back to the area, we invite you to stay with us again.

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Reviewed 10 October 2017

Our reunion was a huge success. the Hotel staff satisfied our every need. All my encounters with the staff were courteous and professional. The Breakfast staff were efficient and accommodating. We enjoyed the outdoor fire pit for visiting with fellow members.

  • Stayed: October 2017, travelled with friends
    • Value
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Review collected in partnership with Hampton
Thank ronaldsH9074UJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FrontDesk_GM, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this reviewResponded 11 October 2017

Dear Ronald,
Reunions are such fun events and we're delighted you and your group chose to stay with us for this special occasion. We're so pleased our friendly staff and outdoor firepit helped make the event even more memorable and invite all of you to stay with us again on your next reunion.

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Reviewed 9 October 2017

A/c didn’t adjust, blood on comforter and white window shade. Not from us. Trash over flowing in ALL trash cans downstairs . No gravy at breakfast. Elevator was unlevel and carpet way over worn and stinks.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
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    • Rooms
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Review collected in partnership with Hampton
Thank dennismZ4411GV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this reviewResponded 10 October 2017

Dear Dennis Massie:

Thank you for taking the time to complete a guest survey following your recent stay at our hotel. It is communication, such as yours, that enables us to improve our service.

I am currently out of town, however, I have shared your comments with our management team and asked them to follow up on your concerns. I assure you this is not typical service at our hotel, and your comments will be addressed immediately with our team.

I sincerely hope you will give us another chance to take care of you in the future. Please call me, and I will personally make sure you have a wonderful stay... we love having you here!

Sincerely,

Lisa Benker
General Manager
Hampton Inn West Knoxville @Cedar Bluff
Lisa.benker@hilton.com
8656931101

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Additional Information about Hampton Inn Knoxville-West At Cedar Bluff

Address: 9128 Executive Park Dr, Knoxville, TN 37923-4508
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Knoxville
#10 Romantic Hotel in Knoxville
#13 Business Hotel in Knoxville
Price Range: ₹ 6,343 - ₹ 14,629 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Knoxville-West At Cedar Bluff 2.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Hampton Inn Knoxville-West At Cedar Bluff Hotel Knoxville
Knoxville Hampton Inn

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