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Reviews (257)
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Reviewed 28 September 2017 via mobile

Nice, quiet location with adequate food choices nearby. Small snacks to purchase area with alcohol after hours. Great breakfast although not included. Spacious rooms. A wee bit smaller pool. Comfy and overall enjoyable stay

Stayed: September 2017, travelled on business
1  Thank avidmctravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, General Manager at Courtyard Knoxville West/Bearden, responded to this reviewResponded 28 September 2017

Dear avidmctravler, thank you for the great feedback. We are so happy we met your expectations with our great location and wonderful offerings throughout our hotel. We hope to welcome you back again soon should you return to the area. Thanks again for being our guest and safe travels.

Regards,
Jose Garza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

I regularly stay at this property, but it's been a year since my last review. Melissa at the front desk was exemplary during the check-in process. It was over and finished within 90 seconds. I do not remember the names of the employees, but the Bistro manager was originally from Canada.

Due to being so tired, I had two meals here rather than go off property. The two women and the manager were super friendly and efficient. No problem with the food or its quality. I enjoyed my short time here.

Water pressure in the bathroom sink is super slow due to it being a "green hotel." I feel that I would have used the same amount of water had it not been green so I'll call it a "wash" either way. For the room rates, I think that the water pressure could be upped a tad.

Room Tip: Not a bad room in the hotel
  • Stayed: September 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank libertyva9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

What an enjoyable stay. Large, well designed and furnished room. I would mention that next time I would order a king room for the sofa it
would offer. Very comfortable lobby with a wide array of newspapers.
Handy computers. Yes, the outside deck and fire pit is a positive.
Just West of downtown and UT with just about everything you would
need closeby. Topped off with a fine staff.

Stayed: September 2017, travelled as a couple
Thank Rt66tbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, General Manager at Courtyard Knoxville West/Bearden, responded to this reviewResponded 20 September 2017

Dear Rt66tbird, thank you for choosing us for your travel needs and for the great review. We are so pleased you enjoyed our well appointed accommodations and that our location was convenient. Our friendly staff appreciates the recognition and they join me in inviting you back for another great experience should you return to the area. Thanks again for being our guest.

Regards,
Jose Garza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017 via mobile

We arrived after an overnight drive from Florida at 10:30AM and the front desk found a room that was ready and allowed us to check in and nap and get cleaned up. We had made reservations from the car over the internet and they were accommodating and a real dream after our ordeal. The rooms are spacious, clean and modern. There is free wifi and it's located in a business park with several restaurants within 100 yards. Pharmacy and grocery store within 300 yards. It's pet friendly with workout area and business center also. It is a great location near University of Tennessee just one interchange away on the highway. Though just a few hundred yards from the interstate sound proofed widows and quiet. What can one ask for? Clean, quiet with nearby amenities. This has it all.

Stayed: September 2017, travelled with family
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

Our company held a leadership meeting in the Concord Meeting room with breakfast and lunch provided. The room was excellent and perfectly fit our needs. The food options and quality were great. The total cost of our event was extremely agreeable. An overall Great Experience.

  • Stayed: September 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank adamclark2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamConcord, General Manager at Courtyard Knoxville West/Bearden, responded to this reviewResponded 7 September 2017

Dear adamclark2017, wow thank you for the great rating and wonderful feedback regarding your meeting held at our hotel. We enjoyed having your group and so happy our hotel met all your needs from room size to dining options. Thanks again and please think of us for your next Leadership meeting!

Regards,
Jose Garza
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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