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All reviews rooftop bar gay street market square great location beautiful hotel valet service tennessee theatre front desk free breakfast valet parking restaurants and bars every employee walking distance nice amenities each morning definitely stay here again great place to stay
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Reviewed 6 April 2018

Wonderful new Hyatt in an older building. Rooms big and modern, great beds and awesome blackout shades. decorations are new and up-to-date, and lobby feels grand but friendly. Nice bar, super friendly staff. Only downside I saw was the breakfast area was on the small side, and the breakfast offerings were about as basic as possible - but tasted ok. Also great fitness center - all new.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hyatt Place Knoxville/Downtown, responded to this reviewResponded 7 April 2018

Thank you so much for your recent 5 star stay! We really appreciate guest feedback and you mentioned all the aspects that we focus on for a great stay. It's all due to a great staff, that provide such well-maintained guest rooms and common areas, along with excellent guest service. We strive to have every guest leave as satisfied as you did. Once again, thanks for the great review and staying with us! We hope you will visit us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

Hotel is perfectly located in downtown Knoxville with a great staff. It’s walking distance to the U of Tennessee. It’s close to all restaurants and to the convention center. It’s a short walk to the river as well

Date of stay: April 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank tgibson2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hyatt Place Knoxville/Downtown, responded to this reviewResponded 7 April 2018

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Excellent stay at the Hyatt Place! Can't complain about anything with this new and beautiful hotel in downtown Knoxville. Rooftop Bar was amazing for private event the evening I stayed there. Highly Recommended!

Date of stay: March 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank samyahjubran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hyatt Place Knoxville/Downtown, responded to this reviewResponded 6 April 2018

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

Hands down best location in downtown Knoxville right on Gay Street. Beside the location, this is a new hotel so everything is new and nice. The young lady that checked us in went above and beyond compared to most hotels and walked us to the elevator while telling us about the amenities of the hotel. Don't pass this place up if you're looking to stay in downtown Knoxville. Whether you are headed to a football game, a show at the Tennessee Theatre, or just a vacation, this will fit the bill for all occasions!

Date of stay: April 2018
Trip type: Travelled with family
Thank fairchild84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hyatt Place Knoxville/Downtown, responded to this reviewResponded 6 April 2018

Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be sure to share your review with them.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

Came to Knoxville to see a concert at the Tennessee Theater. The hotel is literally right next door. Used the valet parking for an extra $20, well worth it. Would stay there again. There is so much you can do in this town with easy access to them all

Date of stay: April 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank wcwanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, General Manager at Hyatt Place Knoxville/Downtown, responded to this reviewResponded 6 April 2018

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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