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“Nice clean room. Great breakfast.”

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MainStay Suites Knoxville
Ranked #28 of 87 Hotels in Knoxville
Certificate of Excellence
Reviewed 23 September 2017

This was an unplanned trip due to having evacuate our rental home in Saint Pete beach because of Hurricane Irma. Convenienty located off Interstate 75.Pet friendly. Spent 2 nights here. Very comfortable room, Good breakfast. Pleasant hotel staff.. had best BBQ ribs ever at FullService BBQ ...a 3 minute walk away.

Room Tip: Pet friendly hotel
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  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank astridforman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesTN565, Guest Relations Manager at MainStay Suites Knoxville, responded to this reviewResponded 24 September 2017

Thank you for your comments. We really appreciate you taking the time to let the world know how your stop was. We hope to have you again if you should ever need a place to stay. Have a great day.

Respectfully,
Mainstay Suites

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20 - 24 of 383 reviews

Reviewed 20 September 2017

The room was wonderful, clean and roomy. The beds were comfortable. The breakfast was delicious. Staff were very nice and friendly. I would stay here again and would recommend to my family and friends.

Stayed: September 2017, travelled with friends
Thank jahdaniel92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesTN565, Public Relations Manager at MainStay Suites Knoxville, responded to this reviewResponded 22 September 2017

Hello,

We thank you for taking the time to let us know how your stay went. Hospitality is of utmost importance to us and we take it very seriously here at the Mainstay. I am very glad that we exceeded your expectations and we hope to see you again when you stop in Knoxville. Take care and have a great day.

Respectfully,
Mainstay Suites

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Reviewed 17 September 2017 via mobile

Room size was excellent for family, and the hotel staff was accommodating and courteous, but that is as good as it gets. Room was SO horribly muggy. The bedroom A.C. did not work at all. Kids had it cooler on the fold-out couch. In the morning, the shower did not have any hot water for the first 15 minutes. Had to let it run and run. Breakfast area is SMALL. Did not have room for my family. Had to bring food to room to eat. The patio area was covered in webs and looked iffy - I would not go out there or let my kids out there. Bed was hard. Room was dated. Microwave still had time on it from last person to use the room - wondered about it being cleaned. We left after one night. Will be finding someplace else to stay next time we are in town.

Stayed: August 2017, travelled with family
Thank AllieMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MainstaySuitesTN565, Guest Relations Manager at MainStay Suites Knoxville, responded to this reviewResponded 19 September 2017

Hello,

We thank you for your comment as this will give us a focus point for our staff at our property. We take cleanliness very seriously and try to exceed our guest expectations every time. Unfortunately, we were unable to do that for you but we hope to get the chance to change your mind in the future.

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Reviewed 12 September 2017

This was the last night stop on a return from a 900 mile Maggie Valley-Cherokee-Gatlinburg-Maryville motorcycle trip. Hotel is convenient, right off Interstate 75. Price was right too. Clean nice quiet room with full size refrigerator. Bonus: HOOTERS is right next door!!!

Stayed: September 2017, travelled with friends
1  Thank ScreamingEagleRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2017

Best staff , very prompt with help with all needs from wash cloths , to getting a taxi !! I will be staying here again when in the Knoxville area. They had breakfast every morning. very quite stay, bed sleep great nothing fancy but good.

Stayed: September 2017, travelled with family
Thank vOLF2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MainStay Suites Knoxville

Address: 144 Merchant Dr, Knoxville, TN 37912-3501
Phone Number:
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #28 of 87 Hotels in Knoxville
Price Range: ₹ 5,243 - ₹ 7,962 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Knoxville 2.5*
Number of rooms: 86
Official Description (provided by the hotel):
The MainStay Suites extended stay hotel is the perfect place to stay during your next visit to East Tennessee make us your home away from home. Our countless amenities and courteous staff are sure to please. All rooms feature Fully equipped kitchens and 32" LCD televisions. Our property features an onsite Laundry facility, 24 hour fitness center and business center. Free parking, Wi-Fi and hot breakfast provided each morning. We pride our self on providing a memorable stay in a favorable way at the Mainstay Suites Knoxville. Our 86 room extended stay hotel is conveniently located 4 miles north of downtown Knoxville, the Knoxville Convention center and the University of Tennessee, also located directly off Interstate 75. Many corporate offices are located within minutes of our property including Sysco, Regal entertainment group, Kimberly-Clark, Pilot flying J, TVA and Y-12. ... more   less 
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