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All reviews front desk purple heart room was clean next morning great hotel little things safe area booked this hotel first floor hotel room stay there again road trip checking in breakfast bar free breakfast hie pet
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Reviewed 8 July 2018 via mobile

We were looking to book a room for just 1 night on our way to our destination. Once we saw HIE we knew we wouldn’t stay at any of the other hotels on the exit. We walked in we’re greeted warmly and received a great rate. Hotel room was gorgeous! We took advantage of the workout equipment which was also very nice. Complimentary coffee and fresh baked cookies were also available. We look forward to the complimentary breakfast of biscuits/gravy, sausage, omelette sand pancakes.

Stayed: July 2018, travelled with family
Thank GF8992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this reviewResponded 8 July 2018

Thank you for the kind words regarding our staff and hotel. We pride ourselves in being service professionals and they will be glad to hear they lived up to your expectations. We are glad you enjoyed staying with us here at the Holiday Inn Express Knoxville Strawberry Plains and look forward to your next visit.

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Reviewed 3 July 2018

Just stayed for a three day weekend for our convention. Wow! The place has been all remodeled and repainted! It's like a brand new Hotel! Also excellent Friendly Service, as usual. Very accommodating for our special circumstances. We probably will be back again next year!

Stayed: June 2018, travelled with family
Thank Jerald_Spencer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this reviewResponded 3 July 2018

We are glad you enjoyed a good stay here with us. Thank you for your good review and please return to stay again here at the Holiday Inn Express Knoxville Strawberry Plains.

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Reviewed 2 July 2018

The room was nice and comfortable, had an odd smell when we first checked in which they said they would make note of. The worst part was after being gone for 8 hours a day for a convention, the room was so hot! It was 80 degrees in there. When I tried to comment about it i was told that the a/c units are eco friendly and turn off when room is empty but really? 80 degrees is ridiculous, it should have a failsafe so it doesn't go above like 72

Stayed: June 2018, travelled as a couple
Thank sweetpsycho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this reviewResponded 2 July 2018

Thank you for your review. We will look into your concerns. We are glad you felt comfortable in your room and felt it was nice. Please return again soon.

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Reviewed 29 June 2018 via mobile

Frozen nasty green bowl of cucumbers left in room,also heavy perfume smell like axe deoderant i thought it was detergent but mother in law in room next door says hers doesn't smell this way. Just checked in today room 218.

Stayed: June 2018, travelled with family
Thank Angel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

I travel a lot and really like this hotel...LOVE the soap, shampoo, etc., Actually a PUMP shampoo/conditioner and soap, so I can actually get CLEAN! And it is really good stuff! The rooms are VERY clean and updated. The staff is friendly and helpful. I like the Keurig coffee maker in the room. Bed is comfortable and clean. I will be back..

Stayed: June 2018, travelled on business
Thank Tracy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this reviewResponded 27 June 2018

We are glad you enjoy staying with us during your time in our area. Thank you for your good review and we look forward to hosting you again here at the Holiday Inn Express Knoxville Strawberry Plains.

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