Oh man, if ONLY there was a Maple Street Biscuit shop near where I live!!! We found this little place in Tennessee and LOVED IT. It is quite new - super clean and shiny. The seating is "family style" but if you aren't the type to want to sit with strangers and chat there are plenty of places to sit on your own.
Like other reviewers have mentioned, instead of giving you a number or asking for your name to holler when your order is ready, they ask you a QUESTION. That actually made it fun - every time an order is ready they shout out the person's answer to the question (in February it is, "Who is your celebrity crush?") and you get to see who comes up to get the order :).
The food is ammmmmazing! Like, super delicious. The gravy is spicy, but that is a GOOD THING in my book. The cinnamon roll biscuit was yummy. Coffee is self serve and you get it in a MUG as opposed to a paper cup (extra points for mugs, keeps your coffee hot and is better for the environment). The prices were really reasonable for the amount of food you get.
The staff were super duper friendly and made the dining experience even better. The manager was great - professional but friendly with the employees and guests.
I will definitely check more Maple Street Biscuit locations out when I travel. 2 thumbs UP!