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Reviewed 19 June 2015 via mobile

Went to this on a business trip for training...this hotel needs condemned. The vents had visible mold in them, the carpet was worn and coming up with threads showing. The coffee pots in several rooms still had coffee residue in them. Just horrible.

Stayed: June 2015, travelled on business
9  Thank Judy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2015

Not only does this hotel have an amazing view at a great price, but the staff is so sweet. It could be a bit cleaner, but for the price what do you expect. The beds aren't comfy, but like I said, it won't stop us from staying again. My husband lost his knife in the sheets and the maid brought it back. Very honest staff. Great restaurant.

Room Tip: 2nd floor is the best view
  • Stayed: April 2015, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Tiffany S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2015

The location couldn't be more perfect. It is set back away from the noise and traffic, while still being right off the interstate for travelers. They recently put in a new sign out front. The rooms are very nice and there is a pretty good selection of rooms based on what you are looking for... Rooms that you can park in front with doors on the outside, rooms inside with flat screen TV's, rooms with a very nice view of the mountains, etc. The staff are very friendly. Upon meeting the owner, Mr. Hughes, it is apparent that the hotel is making an effort to be both an affordable place to stay, as well as a pleasant place to stay. I'm so glad that Mr. Hughes told me about the restaurant, Keri's Restaurant. The brunch buffet was delicious! We woke up at 10:30am and started getting ready for the day. By the time we were up and ready (and getting hungry!), the restaurant opened at 11am right inside the hotel. It was nice to be able to eat right there at the hotel and hop back on the interstate to South Carolina! I couldn't figure out how to work my TV, but the nice lady at the front desk was willing to come and help me figure it out. Overall for the price, you will not find a better hotel in Cleveland.

Room Tip: I was told that inside rooms are a little warmer and have nicer TV's, and "view side" rooms have parking right in front of your room and a very nice view of the surrounding mountains.
  • Stayed: January 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank Anna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2014 via mobile

As soon as we arrived we were scared. It was a run down building with terrible signage. Our room was smelly and we had to kill 2 spiders within the first 5 minutes of arrival. We never found where the complimentary breakfast was. The beds were uncomfortable and everything was very dated and yellowed. Will not stay here ever again!!

Stayed: October 2014, travelled with friends
2  Thank Amber A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richie H, Manager at Mountain View Inn, responded to this reviewResponded 22 December 2014

The Mountain View Inn is undergoing an ownership change. Please call the front desk for ALL reservations and details pertaining to the updates. 423) 472-1500 Merry Christmas and Happy New Year!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2014

You can not beat the view!!!! Its worth it to stay and just admire the view. Its quiet, great breakfast bar, friendly staff who have been there for awhile. We met the new owners and they seem very nice and excited about upgrading the facility. We have a family reunion every year and we stay at this Inn. Planning on returning next year.

Room Tip: Rooms facing the mountain view are my favorite! Rooms in the main entrance are larger and more upgraded.
  • Stayed: October 2014, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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