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All reviews broad street grille urban stack warehouse row fire pit valet parking rocking chairs beautiful hotel conference center parking deck self park breakfast buffet rooms are nice valet service downtown area free shuttle front desk staff indoor pool
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Reviewed 30 March 2017

We stayed at the Chattanoogan on a Tuesday during Spring Break trip to visit the Tennessee Aquarium and Rock City. Before we could even check-in, staff members were lining up the shuttle driver to take us to dinner. The rooms were nice and clean. The indoor pool was as to be expected. The hotel is one block from the free electric shuttle stop, making trips to and from the aquarium area easy and hassle free. I will definitely stay here again on our next trip.

Room Tip: Pool is on the second floor. Rooms near the pool area could be noisy.
  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank KIM H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 31 March 2017

Thank you for your review. It is great to hear that you enjoyed not only our location but also our friendly team members. It is great to know that we contributed to your positive memories with your family on Spring Break. We look forward to when you return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2017

We enjoyed our stay at the hotel. Great facilities. Beautiful hotel, great fireplace in the lobby. We enjoyed the breakfast. My complaint is that the management gouges during volleyball tournament charging significantly more than most any other date. We will not return, hope the extra cash they got from me was worth losing future business

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 30 March 2017

Thank you, for your review and the compliments of our hotel. It is important that our guests consider staying with us to be a value, which is why we keep our pricing competitive with what is happening in our city. It is true that our rates fluctuate but we keep our pricing in-line with other hotels in our area. My apologies for any frustrations you experienced during your stay.

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Reviewed 28 March 2017

Cold showers both days. This place has a problem in their hot water system. If you don't take a shower until 8 you're out of luck. Complained to staff and had same problem next day. The water you wash your hands in downstairs was WAY warmer than my shower both days.

Room Tip: Beautiful place. Cold shower will ruin your day.
  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Les B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 30 March 2017

Thank you, for your review. My apologies for the inconveniences you experienced during your stay. It is our hope that you would reconsider a future stay so that we might impress you in every way.

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Reviewed 21 March 2017 via mobile

It's a great hotel as in the building is cool but,the room was worn lights were burnt out as well as paint thru out the hotel was needing touched up everywhere says it's down town but not really where everything is going on 6 blocks up or so bar was cool giant Crack in brick wall in pool table area felt unsafe I don't think it's worth the money per night we will not stay here again I travel often and stay at a lot of hotels I am so upset we choose the Chattanoogan for our stay look towards aquarium if you want to walk to everything .

Stayed: March 2017, travelled as a couple
Thank V4125VVmikeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 22 March 2017

Thank you, for your review. Thank you for your candid feedback of your stay at The Chattanoogan. We are very sorry that we did not meet expectations and we are actively working with our housekeeping and maintenance teams to focus on areas that need attention throughout our property. We will keep your concerns in mind as we evaluate and refresh. Thank you again for your review and we do hope you will consider staying with us again.

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Reviewed 20 March 2017

We had a very nice stay over the weekend. Beautiful view toward Lookout Mountain! The bed was very comfortable. Location is excellent! Several restaurants and shops within walking distance. One block to the free downtown shuttle, which took us to the Tennessee Aquarium and other downtown attractions. The staff was very courteous and helpful.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TomCupo1, General Manager at The Chattanoogan, responded to this reviewResponded 21 March 2017

Thank you, for your review. It is always great to hear that our guest enjoyed our location and the ease of walking to local restaurants located in the Southside or hopping on the shuttle and enjoying the hustle and bustle of the Riverfront. We look forward to the next time you are in town and it is our hope that you will stay with us again.

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