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“Staff need training”

Restaurant Le Bois de la Marche
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Certificate of Excellence
Price range: US$ 15 - US$ 48
Restaurant details
Reviewed 10 September 2016

Traveling with 2 children aged 8 and 11 and knowing they can be fuss I tried to be very precise in my ordering (I speak good French). Both ordered burgers from the childrens menu and I specifically said, no mayo, onion, sauce, cheese, nothing, just a burger in the bun and asked for ketchup on the side. Burgers arrived with cheese and thousand island style dressing. So had to be sent back. Drinks included in meal but not diet coke, just coke so I said I would pay the extra and they said they couldn't do it. Finally, they agreed with a supplement.

The food was just so so, my salad accompaniment was limp, brown lettuce which I mentioned but was just given a shrug.

The main thing was we were served by 3 different people. The first took the order and seemed to be okay. Although not very flexible in changing things, i.e. can I have salad instead of chips. Had to go ask someone, but a different person came back to take the rest of the order. When things arrived that were not right (ie burgers) the young boy put them down on the table and left them to go find someone to ask. A different girl came back (not the first one) and seem to be efficient. It was like we were being served by 3 trainees who had no-one else there to guide them.

The veal was quite nice but not the salad that came with it.

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    • Service
    • Food
Thank desormais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (128)
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5 - 9 of 128 reviews

Reviewed 28 June 2016

an excellent restaurant, an elite and wonderful arranged, atmosvera excellent, professional staff, food is expensive but perfect.

    • Value
    • Service
    • Food
Thank 70dales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2016

A largish Best Western Hotel on the edge of a city near an airport is not the most auspicious place to find a good restaurant, but this was an exception. The restaurant has very large picture windows overlooking a delightful wooded area. The room is large and well appointed and the food itself engaging, although the mains had a tendency to be somewhat solid.

The place is obviously well used by local businesses for entertaining and you can see the attraction. Some good local wines at moderate prices. We don't normally patronise hotel restaurants but we ate here on two consecutive evenings.

Thank Dr_David_Taylor2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2016 via mobile

Breakfast is fantastic food is very tasty my sister enjoy eating together with our family.the waiter that takes our order was very friendly and smiley .

Thank monikasmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le-bois-de-la-marche, Responsable relations clients at Restaurant Le Bois de la Marche, responded to this reviewResponded 5 April 2016

Dear Monikasmc,

Thank you for your comment. It was a pleasure for us to attend you.

Kind Regards

The Restaurant team Le Bois de la Marche

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2015

Very Tasty - MasterChef style - ok perhaps choice limited if you are not a meat eater.. Waitress explained menu in English which was helpful.

Thank CarolAO758
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Le-bois-de-la-marche, Responsable relations clients at Restaurant Le Bois de la Marche, responded to this reviewResponded 10 August 2015

Dear Carol,

Thank you for your comment! Our Chef is delighted to read your feedback!

Please come back when you are in Poitiers!

The Team Le Bois de la Marche Restaurant

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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