My family (me, my wife, and her elderly parents: 75 and 80) chose this location as our affordable "option" to take her parents to visit Charleston. They'd never been "to the South" and wanted to see Charleston but being on a fixed income, the downtown locations were a tad too expensive.
Did we discover a "gem in the rough" here!!!
The location is superb; you're only about 10 - 15 minutes from the heart of "Old Charleston" and all of the wonderful historic sights, as well as the varied restaurants, attractions, and of course, the shopping! And my in-laws took ALL of that in and were amazed!
The hotel? The rooms are spacious, comfortable (my father-in-law is 6'5" tall...he's always complaining about bed sizes) and the beds earned a "Big Thumbs UP" from my wife's father!! The area the hotel is in is easily accessible to "fast food" if that is your desire, however...you're not more than 15 minutes MAX from the finest Charleston has to offer!!
And in the morning, FORGET heading out looking for Denny's, Waffle House, or anything like that...this Hyatt has a "complimentary breakfast" that will rival most any breakfast you're looking for! It's complete, hearty, and the staff are all over the place attending to your desires/needs. Again, the family highly complimented everyone. Also...unlike most places, this Hyatt will prepare foods for you 24/7 if you ask. They have an "all day/night" menu...no, it's not "Steak, Ribs, etc..." but it's good and wholesome and will fit any "late night munchies" you want!!
No review is complete without a comment on service. For the LARGE majority of our stay, the service was superb! We did have one incident that had the potential to very negatively impact my in-laws vacation.
BUT...that did NOT happen as the managerial staff, specifically the General Manager (she's a superb lady) stepped in and took care of the situation and with far more attention than I expected! I can't speak highly enough of her. And as she's that good, it must be the reason her staff is so attentive to your needs: she sets the tone of "Customer FIRST!!!"
I HIGHLY recommend the Hyatt Place Charleston Airport and Convention Center! We'll be returning (my in-laws fell in love with Charleston and want to come back to see more, some of the restivals, etc!) and when we do, THIS IS OUR HOME AWAY FROM HOME!!
Choose this Hyatt; you'll be glad you did!!!
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- Also Known As:
- Hyatt Place Charleston Airport Hotel North Charleston