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“Don't stay here”
Review of Long Bay Resort

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Long Bay Resort
Ranked #39 of 209 Hotels in Myrtle Beach
Raleigh
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Don't stay here”
Reviewed 27 February 2012

We stayed here Feb 20-27th, kids were throwing french fries and ice cubes from their balconies at the pool, we didn't see any support from long bay resort staff. Our car was sprayed with coke and we had a deep scratch on our car from the coke can. Couldn't get any sleep from the noise of the cars and kids in the parking garage. We had to evacuate our room due to some kid pulling the fire alarm. We met a couple at the pool, they were homeowners, they were doing some house cleaning, they flipped their mattress over, it was covered in blood, the maids flipped the mattress over, instead of fixing the problem, please gross.

Room Tip: Don't stay here
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank ziggyjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corey_Shaw, Manager at Long Bay Resort, responded to this review, 28 February 2012
First, let me thank you for writing a review for us on TripAdvisor. I personally read every review and share any concerns with my staff and other management in an effort to continually improve. I sincerely apologize for the poor experiences you had here at Long Bay Resort.

While we do employ fewer staff members during the off-season, we still strive to maintain a peaceful and well-monitored resort. While the fire alarm may have been a false alert, I can assure you that the pull stations were not activated by unsupervised children, but rather moisture collection in one of the sensors. For the safety of our guests, we have to take every alarm seriously until we can confirm the source. Did you contact anyone in regards to the damage to your car or the items being thrown from the balcony? We take all guest concerns very seriously. While it can be difficult to accurately locate the room or persons responsible, this behavior is not tolerated at Long Bay Resort and we do everything in our power to eliminate these issues.

Also, I have confirmed with our Homeowner Services department that no guest or homeowner has reported a damaged mattress. Flipping the mattress is not acceptable business practice, and also not tolerated from housekeeping staff members. Any linens, bedding and upholstery that have been exposed to any pathogens are immediately destroyed. It is possible that the owners of that particular unit are not involved in our rental program, and therefore do not receive housekeeping services from our staff. There are only a few units like this, and we are not permitted access to those units, so there is no way for us to know the condition or quality of the interiors.

Quite honestly, I am shocked to hear about most of these issues. Again, this is not something that is tolerated at Long Bay Resort and I will do everything I can to make sure this never happens again. Please do not hesitate to contact me directly if I can help in any way.

Sincerely,
Corey S.
Guest Services Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (558)
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English first
Harriston, VA
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 February 2012

Ok, mid Feburaury is not prime season- so I got a great deal at $44 a night! But comfortable beds, clean rooms micro/fridge, full size coffee make.

The heated pool is awesome with a lazy river and a couple hot tubs. Nice fitness room and sauna. I will be back.

  • Stayed February 2012, travelled on business
    • Value
    • Location
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Helpful?
Thank lbarker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lanett, Alabama
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 February 2012

Long Bay is the best place we have stayed in myrtle beach,oceanviews,right across from the beach.Condos are very spacious and clean.Indoor pool,good parking.

  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 February 2012

We spent a 3 day weekend "winter escapes package" here Feb 2012. Indoor pool, lazy river, kid pool, restaurants on site, very spacious and very clean rooms. The kitchen is fully stocked, and there's a washer and dryer in the room. The value of the room in winter was outstanding, however in the peak summer season we wouldn't even consider it. The same 3 day weekend in July would have been over 1000 dollars. So the value is excellent in winter, but terrible in summer. Parking deck is a little tight. Staff is very friendly.

Room Tip: We stayed in the 3 bedroom partial view condo. Great for large families and friends. We slept 4 adul...
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  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank q-tip20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 February 2012

My parents rent a unit for 2 months in the winter at Long Bay. They have been staying here every year for the past 15 years and I visit at least once or twice during their two month stay.
The 3 bed/2 bath units are very nice. Clean and well furnished. Location is great. Right on the beach. Ample parking, indoor pool, outdoor pool, lazy river, multiple hot tubs, ping pong table right by indoor pool, shuffle board. Long Bay covers everything you could ask for. Voted number 1 by families in 2009, voted number 1 by golfers. It is great place. You really feel at home and the staff is very friendly. I look forward to my trip each and every year and have never been disappointed.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gmiller414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Long Bay Resort

Property: Long Bay Resort
Address: 7200 North Ocean Boulevard, Myrtle Beach, SC 29572-3847
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Myrtle Beach
#31 Family Hotel in Myrtle Beach
#32 On the Beach Hotel in Myrtle Beach
#40 Romantic Hotel in Myrtle Beach
Price range (per night): ₹ 6,788 - ₹ 28,703
Hotel Class:3 star — Long Bay Resort 3*
Number of rooms: 290
Official Description (provided by the hotel):
Located on the more quiet north end of Myrtle Beach you are just seconds from the heart of attractions and restaurants. Long Bay resort has been a favorite among families and golfers for decades. Enjoy newly renovated accommodations with your choice rooms, suites, efficiencies and condo all with the comforts of home. Check out any of our onsite food and beverage outlets, there’s Martins restaurant, the Seaside Cafe, Starbucks Cafe and our oceanfront Tiki Hut. And let’s not forget about the amenities. No beach vacation is completes without a dip in one of our many water features. There’s our in and outdoor kiddies pool areas with silly submarine and mushroom waterfalls, our heated indoor lazy river, our ocean front outdoor pool deck with pool and Jacuzzi, our indoor pool, a sauna and much more. ... more   less 
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Also Known As:
Long Bay Hotel Myrtle Beach
Long Bay Resort Myrtle Beach
Long Bay Myrtle Beach
Long Bay Resorts Myrtle Beach Sc

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