They gave us a room with an old fashioned room key that we had to pay $5.40 for because as the front desk clerk said "people steal the keys all the time". No concern for your safety except for the fact that they also gave you a dead bolt key that only locked from the inside. Elevators were damp and smelled. Our room door appeared to have been kicked in at one point because the door jamb was broken and the door did not close..hence the need for a deadbolt key. Of course when you left the room you had to leave the door open I guess because it wouldnt close. The room smelled immediately like urine, there was garbage in the cans from the last visitor, the bureau which was wall mounted was hanging off the wall as was the bathroom vanity. The tub was filthy, room chair visibly dirty and greasy. We immediately left and told the front desk clerk who offered to have maintenance fix the door...ok.. I told her this wasnt a maintenance while we wait issue because the door jamb was broken and needed to be replaced. She offered us a choice of 3 other rooms...not beach front of course, which is what we paid for. This hotel is a bait and switch scam. They get you to book beachfront and then because they know it is a nasty unfit room, that you'll switch so you dont lose your money. She even said that the only thing they could do was offer us another room so we couldnt try to get our money back because she had fulfilled her part of the reservation. There was no way we were going to stay in this hotel. If you dont clean one room and dont know where the keys to the rooms have gone then how can we feel safe. I plan to report this hotel as far as I can go. This is what they consider a $120 oceanfront room!!! We drove home that night and skipped our night on the beach.
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- Also Known As:
- Ocean Plaza Hotel Myrtle Beach
- Ocean Plaza Myrtle Beach