The condo was as shown in the pictures, nicely appointed and spacious. Although we had numerous problems with the appliances, they were fixed in a timely fashion. I would have rated our stay much higher if we didn't have an unfortunate experience with Wyndham Vacations in trying to rent it for next year. I asked at their office what the procedure was for renting again, and I was told to let them know before our lease expired. I called to rent for 3 months next year,but got the answering machine and left a message stating our intentions. This was 2 weeks before our 2 month rental was up. After three days with no response, I called back and was told the unit was rented for one month in the middle of the 3 months I wanted. I was shocked. I was told there was nothing that could be done. If I were the owner of this unit I would be very upset--one month instead of three! Poor management indeed.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
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|Older travelers||Families with young children|