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“Great Location” 4 of 5 bubbles
Review of Hilton Garden Inn Greenville

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Hilton Garden Inn Greenville
Ranked #4 of 64 Hotels in Greenville
Certificate of Excellence
Irmo, South Carolina
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Location”
4 of 5 bubbles Reviewed 3 May 2012

I stayed at the Hilton Garden Inn in Greenville recently. As the case with most Hilton properties, it was clean and the staff was friendly. I had a meeting at the Westin Hotel downtown Greenville. I choose the Hilton for overall value plus free parking (hint). I can't comment on the bar in the hotel or the breakfast lounge. I ate out. In walking distance of the hotel is plenty of well known chain stores (Panera Bread, Starbucks, Cracker Barrel, Barnes and Noble, etc.). There is a big shopping center across the blvd. from the hotel. In addition, Interstate 85 is 500 yards from the hotel. I had great access from the hotel to go anywhere.
The room was fairly big. I had a walk in shower with a garden tub to the side. The Garden Tub was not as big as I thought it would be but then again, I am a big man. The bed had a very comfortable firm mattress. I stayed two nights and I have no complaints. I worked out in the fitness room. There is a couple of big flat screen televisions to watch while you are on one of the Treadmills. One of the treadmills was kind of jerky so I got on the other one which worked perfectly fine. There was a Universal Gym in the room which was sufficient to work out any muscle you wish.
I lost my 3DS in the hotel and no good samaritans turned it in. :-( I called the hotel staff since I returned home and no luck on my 3DS but the staff is friendly which is a plus.

Yes, I would recommend this hotel to a friend.

Room Tip: I stayed in room 520 which faces the parking lot. This was ideal for me as I could see my motorcycl...
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  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, 13 May 2012
Thank you so much for taking the time to post a review of your recent stay at the Hilton Garden Inn Greenville. I am happy to see that you had a good experience with us. If there is anything that we can do to make your next stay even better please let us know. We look forward to welcoming you back in the near future. In the mean time, we wish you safe travels.
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656 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
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  • English first
  • French first
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English first
Peekskill, New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 May 2012

My husband and I stayed here on a recent visit to Greenville to visit family. The room was spacious and the bed was very comfortable. We had a mini refrigerator, microwave and coffee maker in the room as well. Breakfast was included in our rate and for standard breakfast fare it was a good selection that was tasty. We did order room service and it was reasonable as it was tasty.

The location was great as well because there was a wide variety of dining and shopping options located within the area of the hotel.

The only downsides was that the walls were thin enough to hear the neighbors but the hum of the a/c drowned them out and they weren't that bad. Also, housekeeping did not clean our bathroom. The used towels and toiletries remained when we had to return to the room but a quick phone call solved the problem and fresh towels were delivered. Also, our toilet stopped up as well, but again, thanks to the excellent customer service, the issue was fixed in no time and with the utmost professionalism.

Would definitely stay here again.

Room Tip: Our room faced the parking lot and was much quieter then a freeway side room.
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  • Stayed May 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andyh07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, 13 May 2012
Thank you for taking the time to post a review and share you experience with the Trip Advisor community. We value your feedback as much as your business. I am delighted to see that you had a good experience with us. I am sorry that you were able to hear guests in the room next to you and that housekeeping missed servicing your room. I am happy to see that all your concerns were resolved professionally. If there is anything that we can do to make your next stay even better please us know.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
idaho
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

I have stayed at this hotel for three weeks. The staff is very friendly and helpful. The hotel is clean and comfortable with very good internet connections. It is located in the perfect spot. If you leave the hotel and go left you have Woodruff road with a huge selection of restuarants and shops including Whole Foods, PF Changs, Ross, to name a few! If you go right you have a wonderful, safe, greenbelt type area to walk or run on that is quite peaceful and beatiful. This hotel attracts a very nice business crowd during the week. They also have a delicious made to order breakfast.

Room Tip: Ask for a room on the quiet side as one side of the hotel is across from a busy road.
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  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mtnspirit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, 3 May 2012
Thank you for posting a review of your recent stay at the Hilton Garden Inn Greenville. I am so happy to see that you had a great experience with us. We appreciate your enthusiasm for our staff, hotel and our location. If you can think of anything that we can do to make your next stay even better please let us know. We value your feedback and your business and look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 April 2012

I was truly amazed at the fantastic service from the WHOLE staff here! After a busy day working, my business partner and I arrived at 10:00, after all the restaurants in the area were closing. The hotel kitchen was closed, and we hadn't eaten. The bartender went to the kitchen and whipped up a plate of yummies just for us!

The room was fantastically clean, and the bed was so comfortable!

This hotel is right next door to plenty of eateries and even the Whole Foods Market. You can't go wrong!

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BusyGrl81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, 18 April 2012
Thank you so much for taking the time to post a review of your recent stay with us. I am delighted to see that you had a great experience. Arriving late is a challenge for guests. I am happy to know our team took good care of you. We look forward to welcoming you back again soon. In the mean time we wish you safe travels and much success.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 30 March 2012

I stayed one night for a soccer event. It is located on a very busy exit, but close to the freeway, so avoiding the heavy traffic is easy. There are some great shops nearby, and some decent local restaurants. The property itself is nice & the staff very cordial and accommodating. It was my first stay in a Garden Inn, the rooms is nicely appointed with adjustomatic-type beds. Aside from the to-order omelettes, the breakfast is not outstanding--like a standard continental with a great omelette chef. There is a bar and in-house dinner service, which I skipped, opting for a local barbecue place. I had a pretty good rate, and it was a last minute booking. I would recommend this place.

  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank proud m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JacquiRRose, Corporate Director of Sales & Marketing, Owner Representative at Hilton Garden Inn Greenville, responded to this review, 2 April 2012
Thank you so much for taking the time to post a review of your recent stay at the Hilton Garden Inn Greenville. I am delighted to see that you had a good experience with us. We look forward to welcoming you back in the near future for another great stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Greenville

Property: Hilton Garden Inn Greenville
Address: 108 Carolina Point Pkwy, Greenville, SC 29607-5765
Phone Number:
Region: United States > South Carolina > Greenville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Greenville
#2 Family Hotel in Greenville
#7 Romantic Hotel in Greenville
Price range (per night): ₹ 7,795 - ₹ 19,193
Hotel Class:3 star — Hilton Garden Inn Greenville 3*
Number of rooms: 120
Official Description (provided by the hotel):
Just off I-85 and I-385 and Woodruff Road, minutes away from the Shops at Greenridge and the Clemson University International Center for Automotive Research. Convenient access to everything Greenville, SC has to offer. Facilities/Services • 3,500 sq. ft. of flexible function space to accommodate up to 210 guests • Complimentary wireless high-speed Internet access throughout the hotel and in all meeting rooms • 120 guest rooms, 7 accessible rooms • 100% non-smoking hotel- $250 smoking charge fee applies • Garden Grille and Bar(R) serving breakfast and dinner • Pavilion Lounge • Evening room service • Outdoor pool and whirlpool • Workout facility . available for check-out • 24-hour Pavilion Pantry(R) convenience mart • Complimentary 24-hour business center • Complimentary parking/Tesla Chargers in parking lot • Valet and self-laundry available ... more   less 
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Also Known As:
Hilton Garden Inn Greenville Hotel Greenville

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