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All reviews trotters restaurant breakfast buffet downtown charleston food voucher separate tub keurig coffee maker walk in shower minute drive hotel restaurant west ashley an easy drive folly beach definitely stay here again historic district booked this hotel outdoor pool mini fridge
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Reviewed 15 October 2018 via mobile

My husband and I visit Charleston once a year and this is the best hotel to stay at by far. We stayed in the Drayton Suite. The bed is like sleeping on a cloud. Everything is very clean and the room is superb! The staff is so very friendly the food at the hotel is excellent. If you want excellent accommodations, this is the place to come. Jennyfer is a gem and Heather and all the staff. Thank you! Thank you! We will be back. Brenda Reck

Stayed: October 2018, travelled as a couple
1  Thank Brenda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GS_Town_Country, Manager at Town & Country Inn and Suites, responded to this reviewResponded 3 weeks ago

Thanks for saying "If you want excellent accommodations, this is the place to come." That means a lot to us as we are a family owned and family run hotel with the ownership here onsite each day. It was an honor to serve you!

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Reviewed 11 October 2018

All the employees are friendly and professional. Domonique was courteous, helpful, and provided us with answers to any questions with a smile. The staff who takes care of the rooms were respectful of our time and did an excellent job with caring for the room. The floor plan gives you a feeling of home. The hotel provides a very quiet environment. Karen at Trotters Restaurant and the wait staff there provide great service and the food is Excellent! The location of the hotel is within an easy access to downtown Charleston and other tourist attractions.

  • Stayed: October 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GS_Town_Country, Manager at Town & Country Inn and Suites, responded to this reviewResponded 12 October 2018

Thanks for taking the time to let the Trip Advisor community know about your Five Star experience.... and that you feel you made a "great decision" to stay with us during your visit to Charleston. We are a family owned and family run hotel (not a chain or a franchise) so we go the extra mile to exceed the expectations of our guests. Thanks for noticing!

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Reviewed 11 October 2018 via mobile

We booked this hotel based on a friend’s recommendation. We are delighted with the experience. The front desk employees, Alden and Heather were friendly, helpful and informative. The room and hotel facilities were beautiful and spotless. The pool area was luxurious and relaxing. But the highlight of our visit was Trotters Restaurant. The food was exceptional, and Karen and Becky gave excellent service. I can’t remember ever staying in a hotel that provided such a pleasant experience or such amazing fried chicken.

Stayed: October 2018, travelled as a couple
1  Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GS_Town_Country, Manager at Town & Country Inn and Suites, responded to this reviewResponded 12 October 2018

We are so happy to see that you were "delighted" with your experience staying with us. The compliments on the staff, the hotel, the pool area, and our restaurant were very much appreciated. It was an honor to serve you!

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Reviewed 9 October 2018

This hotel is very clean and has everything you need, We were only in town one night for a wedding, but it's in a central location to a lot of area attractions. It was very quiet, the bed was comfortable and the staff was very courteous. Although, we didn't take advantage of it, they also offer room service, and there is a pool and fitness room.

  • Stayed: October 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Sunny21559
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GS_Town_Country, Manager at Town & Country Inn and Suites, responded to this reviewResponded 12 October 2018

It was so very nice for us to see your Five Star review and see how much you enjoyed your stay with us. If you return to Charleston in the future please come and see us again!

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Reviewed 29 September 2018 via mobile

This is our second time to stay at this hotel when in Charleston. We have enjoyed the rooms each time. Nice, clean hotel and rooms. Convenient location. This time I did encounter a staff person at check in who quizzed me about why I didn't book thru the hotel website. I know she was trying to be informative but I really didn't care for her remarks but that was the only negative feeling I had.

Stayed: September 2018, travelled with family
2  Thank Etta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GS_Town_Country, Manager at Town & Country Inn and Suites, responded to this reviewResponded 1 October 2018

We want to thank you for your repeat business in our family owned and family run hotel as well as for your compliments on the hotel and guest rooms. We apologize if a staff member made you feel uncomfortable while talking about the booking process.... we are absolutely opposed to any actions that would detract from your pleasure and satisfaction when staying with us. That will be handled on our end immediately.

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