We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (624)
Filter reviews
624 results
Traveller rating
123
181
147
78
95
Traveller type
Time of year
LanguageAll languages
More languages
123
181
147
78
95
Show reviews that mention
All reviews credit union medical center free trolley waffle maker downtown charleston free breakfast close to downtown yogurt would stay here again historic area free parking room was clean and comfortable cookies musc college uber
Filter
Updating list...
74 - 79 of 624 reviews
Reviewed 16 October 2017 via mobile

Booked a block of 12 rooms. Check in took longer than expected and was confusing. However once we were in, the rooms were clean and nice. The staff was friendly and the breakfast accommodated our large group. I would recommend this to other groups. I would come back again. Its central location is a plus. We were within minutes of everything. Charleston is such a lovely town. Our stay at this hotel enhanced our experience.

Stayed: October 2017, travelled on business
Thank Dodd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

My friend and I came in October for a girls weekend. We arrived before check-in and were able to keep our stuff with the front desk. Off to a great start! Until they opened the closet where our stuff would be kept - a dirty sprinkler room. When we got into our room it was not acceptable - toilet wouldn’t clog, leftover wire hangers from the last guest strewn about, stains ALL over the sheets, oh and a wrapper from someone’s lube...we called the desk and they moved us to the room next door. No lube this time but still stains all over the sheets. Before bed we asked for a new, clean set and they gave them to us. We covered the bed and slept on top. Also, there is a bit of an odd crowd that has been hanging around the hotel every time we get back. Despite the price, we would absolutely stay at a nicer hotel next time.

Stayed: October 2017, travelled with friends
1  Thank Jamie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique B, Asst General Manager at Comfort Inn Downtown Charleston, responded to this reviewResponded 19 October 2017

We were so disappointed to see that you were dissatisfied with the conditions of the storage location as well as the rooms you were provided while at our hotel. We apologize that we did not meet your expectations as we pride ourselves in cleanliness. We take these comments to heart as we view the hotel as an extension of our own homes. I can assure you that our housekeeping department as well as the front desk staff have been retrained to ensure that future guests do not share the same experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017

So the Comfort Inn is a moderately priced option for Charleston. There is no view or nearby restaurants but the rooms are clean, if outdated. The staff were very friendly throughout my two night stay and the free breakfast was decent. We had eggs, sausage, muffins, donuts and a waffle maker.

  • Stayed: October 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Nkechi N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monique B, Asst General Manager at Comfort Inn Downtown Charleston, responded to this reviewResponded 18 October 2017

Thanks so much for taking the time to post an online review. We appreciate your feedback as we use it as a training tool to ensure that we provide excellent customer service.
it appears that you were very pleased with the service, cleanliness and value of the hotel. You did mention that we did appear to be dated which is a little confusing as we underwent a major renovation that was completed this past April that follows the Comfort Inn brand requirement.

Thanks again for your feedback. We were happy to serve you.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

check in was quick and pleasant. if you are a light sleeper, don't take a low numbered room, very busy road outside. if you plan on suntanning, the sun disappears behind neighboring building at 3 pm. bed was comfy and hotel generally quiet. very good hot and cold breakfast

  • Stayed: October 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank xrayvision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melinda H, Manager at Comfort Inn Downtown Charleston, responded to this reviewResponded 10 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2017

I arrived super early after a flight into town. The desk was able to point me in the direction of a cute cafe to hang out at and then when I came back my room was ready. Willette at the desk was just so great, I would love to have her work for me at my hotel! The room was very clean and quiet. We could easily drive into downtown and find our way back. Thank you for the lovely stay.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Simone D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melinda H, Guest Relations Manager at Comfort Inn Downtown Charleston, responded to this reviewResponded 10 October 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews