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“So well located and so charming!”
Review of Fulton Lane Inn

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Fulton Lane Inn
Ranked #17 of 62 Hotels in Charleston
Certificate of Excellence
Reviewed 4 weeks ago

Will definitely come back to this Inn. Will save me the trouble of researching my stay in Charleston. It's so well located that my walk around the block was extended with Charleston history, the Market, antique shops, great restaurants and more!

  • Stayed: October 2017, travelled with friends
    • Rooms
    • Service
Thank Soniaheidrich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 665 reviews

Reviewed 4 weeks ago

Fulton Lane is a charming inn. It was topnotch all the way from the moment we arrived. We were greeted warmly and our bags held until our room was ready. We received a phone call to let us know when we could access the room. The room was spacious and oozed atmosphere. There was a canopy covered 4 poster bed and a working gas fireplace. A desk, small table and chairs and a wardrobe that hid the tv. The bathroom was spacious with a deep jetted tub and a shower with a grab bar for safety. A complimentary generous continental breakfast was served in our room. There's wine and snacks in the late afternoon and sherry in the evening. The inn is close to shops and galleries. I loved it !

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Service
Thank marlene912015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OwnerCharmingInns, Owner at Fulton Lane Inn, responded to this reviewResponded 4 weeks ago

Thank you for choosing to stay at Fulton Lane Inn. We are thrilled that our charming property made your time in Charleston so wonderful. Our well-appointed rooms and hospitable staff make our Inn a relaxing place for our guests to call home for a few days and we are glad that was the case for your visit. We hope you will stay with us again soon.

Richard Widman, Proprietor

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Reviewed 5 weeks ago

We had originally booked into a chain hotel in the North Charleston suburb but were so very happy we boooked into Fulton Lane instead. We found out later that the drive to the
Historic District was lengthy and congested.

This charming gem in the Historic district is within walking distance to many restaurants, shops and The Market, Discover the gracious restored mansions on your stroll to the waterfront.
Our room was clean and spacious with a comfortable 4 poster bed. There was a table for 2 overlooking the street where we leisurely enjoyed our reakfast each morning.
The large bathroom was fresh and modern with a spacious shower.

Yes, Zane and Wylie could benefit from an etiquette course!
However, we found the rest of the staff friendly and amenable.

The delivery of breakfast to our room, the afternoon wine reception and the evening sherry were welcome touches of southern hospitality.
Parking is convenient, behind the hotel for a modest fee.
We had a lovely time and would absolutely stay here again!

Room Tip: choose one overlooking King Street
See more room tips
  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank ironduchess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017

There are so many good things about this hotel that I wish I could give it 5 stars. However, I knocked off a star because of the awful check in experience we had with Zane. We arrived at the hotel early for check in and was told that we have to wait till the normal 3pm check in time due to high turn over - totally understandable. Since my husband was sick, we told Zane we'd really appreciate it if we could get checked in as soon as our room is ready. Even though there are comfy couches in the lobby, Zane told us to go wait in the courtyard of their sister hotel 2 doors down. (I guess he just didn't want to interact with guests?) Fast forward to 3pm, we went back to the hotel and was told the room was still not ready. Again we told Zane my husband isn't well and need our room asap. At the point, he was getting ready to leave for a job interview a barely acknowledged us when he left. We waited and waited until another guest came in to check in and was able to do so right away. At the point, we asked Susu what's going on. It turned out Zane never told her we were waiting to check in. All he talked before he left was his job interview! As a result we waited for an hour for nothing... very irritating.
Luckily, the rest of our experience is good. The in room breakfast every morning really makes you feel like you are on vacation. I love the convenience of the bottled water in the lobby at all times so I don't have to carry them back from the store. Evening happy hour is a lovely spread. I've only had a chance to attend 1 night but the staff made a lasting impression. I was one of the last guests to leave. As the server was wrapping up the evening, she went around to the few remaining guests and ensured we had a drink top up before she left. Such hospitality! Finally there's the evening sherry. To be honest, I only did a tasting of each (they have 2), but it's fun touch and makes you feel like you can have a night cap whenever you want. Last but not least, the 12 noon checkout time is rare find these days.
We stayed in room 327 which had a really squeaky bed and is a bit dark. Also, for some reason the mini fridge was placed in the bathroom which I found to be a little gross. That said, the room is a nice size and generally very comfortable. You do hear a bit of the hallway noise but since this is a small hotel, foot traffic is very light and not very bothersome.
Location wise, the hotel entrance is in a little side alley off of King Street. It's close to most of the tourist sites so very convenient. If you want to head to the French Quarter, cut through the car park in the back for a shortcut.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank shir1027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OwnerCharmingInns, Owner at Fulton Lane Inn, responded to this reviewResponded 6 November 2017

Thank you for sharing feedback about your stay. We are very sorry to read about the service you received upon arrival. Your experience certainly does not reflect the high priority we place on customer service and Southern hospitality. We are pleased to read that you enjoyed your room, our complimentary amenities, and the location of our inn. We appreciate your compliments as well as your constructive feedback. We hope to have you as our guest again on your next visit to Charleston.

Sincerely,

Richard Widman, Proprietor

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Reviewed 30 October 2017 via mobile

Don’t waste your time booking here. Hotel was in good location but the room was dirty and we had to complain to get housekeeping to clean the bathroom during our stay. Not worth the price. The reception we got from Wylie (front desk) was poor at best during check in...he made us feel like we were putting him out to check us in.

Stayed: October 2017, travelled as a couple
Thank pcfitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OwnerCharmingInns, Owner at Fulton Lane Inn, responded to this reviewResponded 6 November 2017

We are very sorry to read that you were disappointed with your recent stay. I sincerely apologize that housekeeping did not meet your expectations and certainly did not meet our high standards. Our staff is one of our greatest assets, and we pride ourselves on providing well-maintained​ rooms and the highest level of cleanliness, so your experience does not reflect the high value we place on customer service and Southern hospitality. I can assure you that our executive housekeeper and our Innkeeper will take corrective action so that every room is cleaned thoroughly for every guest. We appreciate you bringing this to our attention as we seek 100% guest satisfaction.

Sincerely,

Richard Widman, Proprietor

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Additional Information about Fulton Lane Inn

Address: 202 King St, Charleston, SC 29401-3109
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Charleston > Downtown
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#14 Family Hotel in Charleston
#20 Romantic Hotel in Charleston
#24 Business Hotel in Charleston
Price Range: ₹ 11,471 - ₹ 22,494 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fulton Lane Inn 3*
Number of rooms: 45
Official Description (provided by the hotel):
A romantic hideaway in America’s most enchanting city, The Fulton Lane Inn is private, intimate and exceptionally accommodating. The Fulton Lane Inn surrounds you with the comfort and gracious ambiance of a bygone era. Many of our spacious rooms feature oversized whirlpool baths and luxurious canopied beds, draped with hand strung netting. Other rooms boast cathedral ceilings and several offer fireplaces.Throughout, soaring windows frame captivating vistas of the city's historic skyline, punctuated with the many trademark church spires. The charm and spirit of the Old South live on in this historic inn, built by the family of Confederate blockade runner John Rugheimer. Regarded as the most sophisticated city in America, antebellum Charleston was the cradle of Southern gentility. The proper Charleston home then welcomed summer's casual pace by covering formal furnishings in airy muslin, replacing wool carpets with sisal, and positioning shutters to admit fresh breezes and to provide gentle shade. At the Fulton Lane Inn, that spirit has been beautifully recaptured. Here, light filters softly through louvered shades, casting an inviting glow on lush plants. The patina of fine woods, natural textures and soft pastels invite you to indulge in the simple pleasures of a more gracious time. During your stay, you'll be pampered with complimentary continental breakfast delivered to your room each morning. Our traditional Southern hospitality continues with sherry in the lobby each evening. Of course, our concierge is always at hand to attend to your every need. You're just a mere stroll from the famous harbor, historic homes and attractions. The Fulton Lane Inn is situated just off King Street, tucked away on a pedestrian lane in the heart of the city's famous historic district. The inn is literally surrounded by countless fascinating boutiques, scores of antique shops and elegant restaurants. There are countless ways to enjoy the Fulton Lane Inn. ... more   less 
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Also Known As:
Fulton Lane Hotel Charleston
Fulton Lane Charleston

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