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“Firemans Convention”

Liberty Lodge Williamsport
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Liberty Lodge Williamsport
Ranked #13 of 14 Hotels in Williamsport
Reviewed 14 August 2017

The hotel was clean and the people were very nice. Good location also. We were in town for the FIremen's Convention and it was only 15 minutes to and from with a compfy bed to end our day. I would recommend the Liberty Lodge to anyone staying in the area.

Room Tip: Friendly people and friendly place.
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  • Stayed: August 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank bjo200469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krystal C, General Manager at Liberty Lodge Williamsport, responded to this reviewResponded 11 October 2017

Thank you so very much for your wonderful review; I am so happy that we were able to provide you such great service and accommodations during your stay! It truly is reviews and Guest experiences like this that make working in this industry so amazing and rewarding! Again, thank you so much for sharing your great experience and memory of our property and our people!
I will be sure to share your review with all of our staff!
We certainly look forward to serving you again when you travel back to the Williamsport area!!

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4 - 8 of 20 reviews

Reviewed 1 October 2016 via mobile

Staff were great ( you work with the desk at the EconoLodge in the parking lot). Room was clean, but not the Marriott. You could tell that someone had used it as an extended stay. Kitchenette was clean, but used and carpet was worn, but cleaned. Beds were standard motel. I would recommend bringing your own pillow, as the ones provided were very light. Shower and bathroom wasn't fancy and shower head was short, but again, it all was clean.
Good place for the value. It was nice to have the full kitchenette in the room and can't beat the price. Don't come in expecting the Ritz and you should have a good stay :)

Stayed: October 2016, travelled as a couple
Thank Jen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krystal C, Director of Sales at Liberty Lodge Williamsport, responded to this reviewResponded 4 October 2016

Dear Guest,
Thank you for your feedback and for taking the time to review our property.
We do our best to focus on cleanliness and service, to ensure that all of our Guests are pleased and enjoy their stay with us! Please accept our apologies regarding your pillows; we are doing our best to keep upgraded bedding and pillows in rooms, and order new pillows very regularly.
Again, thank you for your valuable feedback; we will use this information moving forward.
Please feel free to reach out should you have any future questions, concerns or accommodation needs.

Warmest Wishes,

Krystal E Campbell
Asst. GM & Dir. of Sales
EconoLodge Williamsport

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Reviewed 12 September 2016 via mobile

Very good value (parking, breakfast, room size, etc). Good location. Was slightly disappointed with cleanliness of tile and carpet (10 month old had black knees, hands, and feet from crawling). Would recommend based on value.

Stayed: September 2016, travelled with family
Thank Trey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krystal C, Director of Sales at Liberty Lodge Williamsport, responded to this reviewResponded 12 September 2016

Dear Guest,
Thank you for taking the time to offer us feedback regarding your experience. Please accept our apologies; I am so so sorry your carpeting/flooring was as dirty as you describe. I will follow up with this immediately. We are in the process of reviewing a new carpet shampooing machine and hopefully this will do the trick to clean the floors better.
Again, I will address this concern immediately so that this is not a recurring issue.
Thank you again for your time and your feedback. I truly hope that you will stay with us in the future so that we may show-off our improvements!
Thank you!

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Reviewed 11 September 2016

While biking with a group, we stayed at Econolodge for a couple days. The main building was a bit sketchy so I decided to splurge and extra few bucks for the more modern, spacious Liberty. Glad I did, as the unit is laid out a bit like a bachelor suite, complete with a little kitchenette, and was overall much better than the older main building. Being relatively modern,& clean I really can't recall anything negative other than weak wifi

Breakfast was pretty standard fare.
Location is good with several places to dine nearby in walking distance.

Room Tip: Ask for upper floor so you don't have to listen to neighbours upstairs walking around.
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  • Stayed: September 2016, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank shoxgdp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krystal C, Director of Sales at Liberty Lodge Williamsport, responded to this reviewResponded 12 September 2016

Dear Guest,
Thank you for taking the time to offer us feedback regarding your experience! Thank you for your wonderful compliments toward our Liberty Lodge property. I am so pleased that you enjoyed your time with us while you visited the Williamsport area!

Thank you again for your time and your feedback. We look forward to accommodating you again during your next visit to Williamsport PA!

Thank you!

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Reviewed 23 August 2016

The people at the reception for this hotel were polite though efficiency and professionalism was inconsistent from person to person in different situations. We had been driving for the whole day and the city had some kind of sports event that resulted in all hotels being booked, so we had no choice but to stay here. But the room was not the cleanest of motel rooms. Bathroom floor all around was dingy, even bed skirts were visibly dirty. I really don't care how simple a room is or what is in it as long as it is clean and it has a comfortable bed, which are really the two necessary factors for a good night of sleep in unfamiliar spaces. Our room had a kitchenette equipped with basics, a desk and TV. We used none of this and I could only imagine someone cooking in such a tight, enclosed space allowing smells to impregnate into curtains, carpet and other surfaces. I was glad it was only one night and I'll never go back.

  • Stayed: July 2016, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank 2NO-mad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krystal C, Director of Sales at Liberty Lodge Williamsport, responded to this reviewResponded 23 August 2016

Dear Guest,
Please accept our sincerest apologies for your experience! I will be speaking with our front desk staff to ensure they follow our standard procedures and are "across the board" polite, efficient & professional. We do have a new Guest services representative that is still learning the system and our policies. I will do my best to ensure everyone is on the same page & providing the same great service.
Also, our apologies for the cleanliness issues in your Guestroom; we will try to research which room you stayed in and ensure that issues are corrected. Our Liberty Lodge property almost never receives negative feedback and I intend on keeping it that way; we will do whatever it takes on our end to ensure our housekeeping team is following protocol and putting forth their best effort to clean all rooms to the standards by which they should be.
Again, please rest assured that I will act on this immediately and ensure that this negative experience is not repeated moving forward.
Thank you again for your feedback and alerting us to the issues that you experienced. Any further comments and/or assistance with details would be greatly appreciated.
Thank you again!! I hope that you have a wonderful afternoon and that you will give us another opportunity to make this right for you. Again, I am terribly sorry that you were not provided cleaner accommodations and better service and I can assure you that this is not customary procedure for us. We will fix it.
Sincerest Apologies,
Krystal Campbell
Liberty Lodge Williamsport

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Additional Information about Liberty Lodge Williamsport

Address: 2021 E 3rd St, (Behind Sheetz & EconoLodge), Williamsport, PA 17701-4073
Region: United States > Pennsylvania > Williamsport
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #13 of 14 Hotels in Williamsport
Price Range: ₹ 4,059 - ₹ 4,832 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Liberty Lodge Williamsport 3*
Number of rooms: 30
Official Description (provided by the hotel):
Let the Liberty Lodge Williamsport be your secondhome in the Williamsport, PA area. Whetheryou’re visiting for an extended stay or one night,we offer all the comforts and conveniences of home.We are proud to offer fully equippedone-bedroom guestrooms with: Full size refrigerator, Microwave, Dual burner cook top, Dishwasher, Cooking and eating utensils, Thirty-seven inch flat screen TV’s with 65 channels and free HBO, Oversized work stations, Iron and Ironing board, Hairdryer. The Liberty Lodge also includes: Daily maid service, Complimentary continental breakfast, Free parking, Free airport and corporate shuttle van service, Coin operated guest laundry, Free wired internet access and WIFI, Free fax and copy service. Corporate and Extended stay rates available. Located on Williamsport’s “Golden Strip” within walking distance of shopping and dining. Hana’s Asian Bistro restaurant/bar and Sheetz convenience store on site. ... more   less 
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