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Reviewed 10 September 2018 via mobile

I was looking for a Labor Day weekend getaway with my mom away from the city and I’m so happy I stumbled upon this place while searching online! It was clean, beds super comfortable, in the woods but still had plenty to do while we were there. The bar by the falls so cute, dinner at hibachi, pool outdoor & indoor and views & sounds of nature while sitting on the balcony. And the price was very reasonable!

Stayed: September 2018, travelled with family
Thank Lu79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossKornfeld, Owner at The Woodlands Resort, An Ascend Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for sharing your experience regarding your recent stay. I am also glad that you stumbled upon us. I hope that you once again think of us the next time your travel plans bring you to the Wilkes-Barre area.

Thank you,
Ross Kornfeld

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

My husband and I spent one night here this past Saturday. Our room wasn't quite ready so we went to the bar, which was quite lively for an afternoon. The bartender, Emily, was so nice, and very efficient at her job. She was able to chat with customers, while still making sure she was doing everything she was supposed to. When we got to our room, we were impressed by how large it was, and the lovely stream running past outside. The only disappointing thing was that the room was quite dark, as there's only a glass door out to the patio, and no window. A small point, though.
The bed was very comfortable, but the pillows were disappointing, and went flat quickly. However, unimpressive pillows are not unusual in hotels, generally. The bathroom was large, and the only complaint was that there is no extractor fan. The toiletries were very nice and were in attractive bottles. The room also had a kitchen, but we didn't avail of that.
We took advantage of the free shuttle to the casino, and the driver, Paul, was very informative about the local area, and was very pleasant, in general. When we got back from there we went to the outside patio bar, and had a few drinks there before retiring. The surroundings are beautiful, and other than the fact that it rained non-stop for the entire time we were there, we have no complaints.
We would definitely return.

Room Tip: Stream side rooms are quiet and scenic.
  • Stayed: September 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank nhpm900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossKornfeld, Owner at The Woodlands Resort, An Ascend Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for sharing your experience regarding your recent stay. Your comments are very much appreciated and go a long way in our continued effort in providing excellent service and a great stay. We hope to see you again in the very near future.

Thank you,
Ross Kornfeld

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Reviewed 10 September 2018

We had a great time. Corn-hole, outdoor deck and pools was nice to get away. We started on the SkyDeck have a few drinks, then went back to the room, then came back to the skydeck, then spend the night dancing our heart out.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossKornfeld, Owner at The Woodlands Resort, An Ascend Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Anthony:

Thank you for sharing your experience regarding your recent stay. We appreciate the honest feedback. Can't wait to provide you with another outstanding stay in the future. Have a great day.

Thank you,
Ross Kornfeld

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Reviewed 10 September 2018 via mobile

3 days of meetings. The Woodlands is always consistent. Clean friendly staff. Good bars and acceptable meal accommodations. Meeting rooms are comfortable and lunches are adequate. Great deal for the price.

Stayed: September 2018, travelled on business
Thank Phil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossKornfeld, Owner at The Woodlands Resort, An Ascend Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Phil:

Thank you for sharing your experience regarding your recent stay. Your feedback is very much appreciated and goes a long way in our continued effort in providing excellent service and a great stay. So glad that your meetings went as planned. Hope to see you again soon.

Thank you,
Ross Kornfeld

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Reviewed 9 September 2018 via mobile

Enjoyed our stay. The grounds are beautiful. The room and restaraunt very nice and clean. Breakfast should be included on weekends (like other hotels). The rest of hotel needs major upgrade: Hallways, large indoor hot tub, bathroom near large hot tub and indoor swimming pool. Outside pool very nice. We would come back again.

Stayed: September 2018, travelled with family
Thank bethmmccluskey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RossKornfeld, Owner at The Woodlands Resort, An Ascend Collection Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hotel that need updating. We have already begun implementing upgrades to the property. In taking great care of our hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We look forward to hosting you once again.

Thank you,
Ross Kornfeld

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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