I had received this hotel as a 'top secret' deal on Travelocity. I've always had a good experience with Travelocity and their star ratings, but after experiencing this hotel I'm questioning them as well. Ok, first the good things, because there were a few. Upon check in, Amy greeted us and was exceptional. This was an unexpected stay (bum car and not wanting to drive two hours in the dark with little ones)and Amy was quick to give us some complimentary toiletries and the offer to help with whatever we might need. So they was the good part. We walk the mile to very end of the hotel where are room is, all the while be bombarded with the smell of the smoking rooms, while I understand why some hotels still have smoking rooms, do they have to be dispersed all between the non-smoking rooms? We get to our room with two queen beds, it's smells kind of stale, but not horribly offensive. The mattresses seem as though they are quite old as they are sagging in the middle (I didn't even know queen mattresses could do this!). It was midnight, so I kept the lights low and tucked the kids into bed, considering what I saw in the morning, I probably should have inspected further before staying! So, in the light of day I got to see first hand the cleanliness of the room. Ick! Hair in the bathtub, mold at the windows, stains on the curtains and lamp shades, water damaged ceilings. It was really gross. It seems to me as though the got rid of the old quilted comforters, replaced them with the white sheets, threw in a flat screen tv and called it updated. Oh and the carpets looked newish, but from the way it seemed they neglect to vacuum, they won't seem that way for long. See posted pics for a few of the things wrong with just this one room!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Agoda and HotelQuickly so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Days Hotel And Conference Center
- Days Hotel West Chester
- Holiday Inn West Chester
- West Chester Holiday Inn