Rich & Doug are this hotel's greatest asset. From my 1st phone call to Rich to work out the logistics of my stay using points & AAA discount to the warm & caring greeting & service from Rich & Doug. They were informative & fun.
Most of the problems I had with the hotel were corporate issues like the design of the sink (difficult to reach the bowl due to its width,1 switch for light/exhaust fan,no night light & I hate those small pillows. The landscaping crew was mowing at 7:45am & the housekeeping staff was yelling & running vacuums next to our room with a do not disturb sign at 9am.
The breakfast was good but short staffed to keep it full & fresh. Flavored creamers would have been a nice addition. End of the hallway doors were not locked at night. Pool was like a sauna.
Location was excellent & Rich made sure that my room was away from the road traffic & on the top floor as requested. So, would I stay there again, probably for the right price & a chance to say hi to Rich & Doug again. Fix the problems, I'll be back to check.More