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“Urquhart coach trip” 5 of 5 bubbles
Review of Holiday Inn Express Reading

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Holiday Inn Express Reading
Ranked #6 of 10 Hotels in Reading
Certificate of Excellence
stokesley
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Urquhart coach trip”
5 of 5 bubbles Reviewed 12 April 2012

We can find no faults with this hotel. The meals were 1st class - good quality & plenty of choice.
The staff were cheery & very helpful. We found the bar prices very reasonable and compared favourably with pubs in our area (North Yorkshire). When 1 of the lifts was out of order it was repaired surprisingly quickly - and this on a Bank Holiday.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hirdgpa, General Manager at Holiday Inn Express Reading, responded to this review, 25 April 2012
Thank you for your review and look forward to having you stay with us again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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95 reviews from our community

Traveller rating
    34
    41
    7
    7
    6
See reviews for
30
27
8
16
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 April 2012

Do not be fooled by the crafty angles in the pictures, the room is small , and the view is a tiny window showing dirt construction. The hot tub is a lie , I order a king suite , the best available and there was not a hot tub in it. Worst of all their is not even a pool here! It was expensive for nothing. The pillows they give you are tiny and uncomfortable. The only good thing here was the free breakfast inconveniently ending at 9:30 to rush you to check out. Warning do not eat the "nice" warm breakfast "oatmeal" it tastes like gravy and sausage minced in a blender. Terrible service it took them 20 minutes just to check us in. Worst than that was finding the person who works at the counter , they were no where to be found for 30 minutes! Overall I would recommend you stay anywhere else but here. What a rip off!

  • Stayed March 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank gabriel22386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hirdgpa, General Manager at Holiday Inn Express Reading, responded to this review, 25 April 2012
I have read your review and would ask that you please contact the hotel directly to discuss your review.The hotel has not been under any recent construction and am concerned about the remarks stated. Our rooms are of adequate size and the window size in all rooms are 5'x5'.

As we pride ourselves in customer satisfaction, I would like the opportunity to discuss this in further detail with you as I do not have any other information about you outside of this review. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 20 February 2012

The hotel was nice enough, but their billing is very suspect. They are charging for smoking in the room....guess what? My wife and I don't smoke! They refuse to listen and their customer care is awful. The hotel is okay, but watch getting screwed after you leave.

  • Stayed January 2012
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Psu1515
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sicklerville, New Jersey
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 25 January 2012

Clean and comfortable. Good breakfast and helpul staff. Malibooz Bar and Grille located adjacent to hotel in Reading airport terminal. Great place for drinks and karioke.!. Definitely recommended.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank patknj317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bowie, Maryland
Level Contributor
139 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 22 October 2011

We ended up taking the room with the 2 person whirlpool tub - the only room that had something bigger than a double bed. The room was nice and large. We found the room very clean and stocked with all the amenities. The whirlpool tub was very relaxing after a number of days on the road - almost fall asleep in there.

There was an evening manager's welcome social party with beer, wine, soda, and a large crock pot filled with chile. They actually kept the beverage cart set up for us so we could grab a couple of beers and sodas. That was a nice treat - didn’t have to leave the hotel to find something to eat and it was free! The free breakfast buffet contained the standard HI Express buffet hot breakfast (scrambled eggs or omelets, bacon or sausage, and biscuits). Not a big selection - if you want that go to a Cracker Barrel or Bob Evans.

We really appreciate the firm beds at HI Express - but that is a personal preference. The free internet is a nice feature. The hotel is located next to the Reading Airport - never heard a single plane. We did have a little trouble getting to the hotel because of some road construction - not the hotels fault.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gemini52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Reading

Property: Holiday Inn Express Reading
Address: 2389 Bernville Rd., Reading, PA 19605-9611
Phone Number:
Region: United States > Pennsylvania > Reading
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Reading
Price range (per night): ₹ 6,923 - ₹ 10,753
Hotel Class:3 star — Holiday Inn Express Reading 3*
Number of rooms: 70
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Reading offers 70 spacious, beautifully decorated totally smoke free rooms and suites. Conveniently located at the Reading Regional Airport with easy access to shopping, dining, area businesses and corporate centers. Our friendly, service oriented staff will strive to exceed your expectations. King and queen Jacuzzi suites available. Extended stay suites available. Free local phone calls, free high-speed wireless Internet, free hot breakfast bar, free evening reception Mon - Thurs and also a free fitness center! All guest rooms feature a refrigerator, microwave, hair dryer, 2 two-line phones with data-port, coffee maker, iron & ironing board, 27' TV with free HBO. Suites also include sofa bed and bar sink. Interior corridors with elevator. Meeting room available for up to 40 people. Valet laundry available (weekdays). Complimentary coffee & tea 24 hrs. a day. Restaurant/bar within walking distance. Complimentary shuttle service available Mon through Fri. ... more   less 
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Also Known As:
Holiday Inn Express Reading Hotel Reading
Holiday Inn Reading
Reading Holiday Inn

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