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Holiday Inn Express & Suites Pittsburgh-South Side
Ranked #53 of 73 Hotels in Pittsburgh
Reviewed 18 May 2017

I've stayed at this hotel probably half a dozen times. I normally like to stay in Hamptons. But the location of this Holiday Inn has me staying here when I'm in Pittsburgh. South Side is usually the reason for my visits. This hotel is within walking distance of South Side or a short uber ride away. I believe they also offer a shuttle service. Rooms are always clean and service is friendly. When I stay with my friends that are in the military, they offer a sizeable military discount which is very nice. Definitely plan to stay here on all future trips to the city.

  • Stayed: March 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank ColeBarkman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this reviewResponded 21 May 2017

Wow, 5 Stars! Thank you for taking the time to place your experience here with us on TripAdvisor! We appreciate that you love our accommodations and we always love to see our return guests. Always call ahead, directly, to see if discounts are available. Thanks again; we cant wait to see you again in the near future!

Sincerely,
Gladys B.
Front Office Manager

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24 - 28 of 479 reviews

Reviewed 14 May 2017 via mobile

This hotel is dated and the maintenance they had done looks like they hired amateurs to do the job. Attention to detail is not their strongest skill. Employees would walk over something that should have been picked up, but they didn't seem to care about how the place looked or how their customers would think about the trash on the floor. Made me wonder about how clean my room really was. The employees were nice, but didn't not go out of their way to make their customers feel welcome. I usually like Holiday Inns but this one is off my list.

Stayed: May 2017, travelled with family
Thank Schieve58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this reviewResponded 16 May 2017

Thank you for taking the time to post your experience here with us on TripAdvisor! I appreciate your feedback. I appreciate you mentioning the kindness of our staff, but I also understand that you also encountered a few problem areas. Please contact me directly; (412) 488-1130. I will take any measure possible to make this right for you.

Gladys B.
Front Office Manager

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Reviewed 14 May 2017

Great hotel for visiting Pittsburgh. The front desk folks were very accommodating as well as the free breakfast and clean spacious rooms.
Easy walking to many restaurants and bars.
The best part was getting around to see all the great sights. They have a great shuttle service for free that will take you to and from. An easy call back to the hotel and the driver will come get you wherever you are. Don't forget to tip the driver! They are great!

  • Stayed: May 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank jbodeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this reviewResponded 16 May 2017

Thank you for taking the time to place your experience with us here on TripAdvisor! I am elated to hear that you loved our friendly and accommodating staff, plentiful breakfast, as well as our clean and spacious rooms! I am glad to hear you appreciated the advantage of our prime location; over 200 bars, restaurants, shops, galleries and eateries, all within walking distance! Thank you for making use of our courtesy shuttle service! We aim and strive to provide ease and convenience! We cover a 3 mile radius, first come first serve, 7am up until 10:30pm. Our 3 mile radius covers just about anything in our Downtown City Center, albeit any potential road closures or traffic restrictions. Please visit us again soon. We cannot wait to host you again in our beautiful Steel City!

Sincerely,
Gladys B.
Front Office Manager

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Reviewed 20 April 2017

Stayed here for my second time in February 2011. Was just as good as my first stay. However I didn't use the shuttle - based on my last mishap.
Felt that the breakfast was reasonable but the same....
Room was quite clean and had a fresh feel. Amenities were of normal expected standards for a Holiday Inn Express.
At the time, also made use of the pool and hot tub.
Staff were somewhat friendly - except there was one guy who told me that the Steelers would win a Superbowl before the Ravens did...wonder what happened in 2013?

Room Tip: Be careful using the complimentary shuttle
See more room tips
  • Stayed: February 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank Steve Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this reviewResponded 6 May 2017

Thank you for taking the time to post your experience with us on TripAdvisor! I appreciate your return visit; we love to see familiar faces! I am also glad to hear your report of our clean and spacious rooms; we always aim to provide consistency. As far as our sports teams, sorry to say, but between the Pirates, Penguins and the Steelers, we will make it there!!! Our entire city bleeds Black and Gold! See you at the Superbowl, and we also hope to see you again during future travels. Be sure to visit our prime location again, we never disappoint. See you soon!

Sincerely,

Gladys B.
Front Office Manager

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Reviewed 20 April 2017 via mobile

Clean rooms, close to Southside, have to drive to Pittsburgh's downtown or take shuttle, you pay to park but get a free breakfast and can hear trains outside; there is an indoor pool so; overall a B+.

Stayed: May 2016, travelled on business
Thank BandwagonPa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladys B, Front Office Manager at Holiday Inn Express & Suites Pittsburgh-South Side, responded to this reviewResponded 6 May 2017

Thank you for taking the time to post your rave review here with us on TripAdvisor! I appreciate your liking of our clean and spacious rooms, most convenient location, courtesy shuttle service and secure parking. Please visit us again during future travels through our thriving city!

Sincerely,

Gladys B.
Front Office Manager

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Additional Information about Holiday Inn Express & Suites Pittsburgh-South Side

Address: 20 S 10th St, Pittsburgh, PA 15203-1116
Phone Number:
Region: United States > Pennsylvania > Pittsburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Pittsburgh
Price Range: ₹ 6,888 - ₹ 15,370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Pittsburgh-South Side 3*
Number of rooms: 125
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites, Pittsburgh is conveniently located in Pittsburgh's historic South Side, well known for its famous Carson Street Nightlife. We are just a few blocks' walk to such great eateries as Mallorca, Pramanti Brothers, Carson City Saloon & the Cheesecake Factory. Shopping is also just a short walk away with something for everyone at South Side Works or Station Square and many others. During your stay at the Holiday Inn Express hotel take in a game at Heinz Field, home of the Steelers, PNC Park, home of the Pirates or Concol Energy Center, home of the Penguins. For our corporate guests we are located just a shuttle ride away from such companies as US Steel, Finmeccanica Spa, PPG Place, the FBI building, Dynavox and General Dynamics. We also offer an on site restaurant & lounge open until 10pm, Bridge Ten Brassiere. Visit Pittsburgh & Stay Smart at the Holiday Inn Express Hotel Pittsburgh! ... more   less 
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Also Known As:
Holiday Inn Express Pittsburgh South Side Hotel Pittsburgh

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