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All reviews eat n park choice hotels banksville road direct tv front desk close to downtown indoor pool u turn nice hotel fort pitt the breakfast area fridge and microwave stay downtown great room free parking room was clean check in was easy
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Reviewed 18 August 2018

We were pleased by the excellent service. They responded right away to anything we requested. The breakfast was A+. I will come back to this motel when in Pittsburgh. They went out of their way to help .

Stayed: August 2018, travelled with family
Review collected in partnership with this hotel
Thank jyunik1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 20 August 2018

jyunik1,

We are excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. Your compliment to our breakfast service means a lot to us. We are overjoyed to hear that you had a great time with us and we thank you for sharing your five star experience!

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Reviewed 14 August 2018

Bed was comfortable. Room was clean. Breakfast had lots of options from which to choose... but was messy (fault of guests and their children). Front desk employees act apathetic and/or helpless to guest requests or complaints. Odd smell in hallways and rooms - possibly the cleaners they use). Pool has especially strong chlorine smell all down the hallway even with doors closed. Would look at other hotels before booking here again, but would possibly give it another shot if prices weren’t jacked up $49 per night due to events in the city and the odd smell was taken care of. Just an ok visit.

Room Tip: The AC doesn’t stay on when you leave the room for the day.
Stayed: August 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Cassandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 15 August 2018

Cassandra C,

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I do apologize for the pool and you did not fully enjoy the service, and hospitality that we hold to such a high degree of importance in our hotel, though I am glad you found the room to be clean and comfortable. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.

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Reviewed 12 August 2018

Anyone who's ever been to Pittsburgh will tell you it's difficult to navigate— but this hotel was easy to locate and close to our relatives' homes. Plenty of free parking, restaurants in the neighborhood, and not too far from points of interest downtown. Room was very clean, staff were friendly and knowledgeable, and the morning breakfast was great.

Stayed: July 2018, travelled as a couple
Review collected in partnership with this hotel
Thank msg728
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 14 August 2018



Thank you for your kind words msg728 ! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope you're looking forward to your next stay as much as we are!

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Reviewed 11 August 2018 via mobile

Clean nice reception spent 2 nights both breakfast way too crowded no seats stood at counter to eat. Pool too crowded must have been just our luck. Front desk nighttime clerk nice when asked for extra towel and for plates.

Stayed: August 2018, travelled with family
Thank jeannejeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 14 August 2018

Jeanne A,

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality of Comfort Inn & Suites Hotel . I do apologize for the inconveniences that you encountered with the pool and breakfast area, as this will help us to continue to improve upon the guest experience. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

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Reviewed 11 August 2018

Stayed at this hotel everything was great. Room was very nice quiet secure. I would recommend this property to anyone visiting Pittsburgh PA. Close to downtown and the strip the stadiums and shops!!!!

Stayed: August 2018, travelled as a couple
Review collected in partnership with this hotel
Thank nicky062018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerissa M, Guest Relations Manager at Comfort Inn & Suites, responded to this reviewResponded 14 August 2018

nicky062018,

It is so rewarding to hear that we were able to provide a comfortable and convenient experience as a good value for your money. Thank you so much for your feedback and kind words regarding the five star service and we're all looking forward to your next visit here at the Comfort Inn & Suites Hotel.

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