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“Nice hotel...but”

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Holiday Inn Express Grove City-Prime Outlet Mall
Ranked #2 of 7 Hotels in Mercer
Certificate of Excellence
Newmarket, Ontario
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Nice hotel...but”
4 of 5 bubbles Reviewed 10 April 2012 via mobile

We stopped here on our way home for one night. We were offered a room on the third floor as Priority Club members, then was told the elevator wasn't working. My husband later wanted to use the sauna, not working! Our room was clean and comfortable with seating other than the bed. Bed was comfy. Shower faucet could not be turned off completely so listened to water running when using facilities. Had to shut the door so dripping could not be heard when sleeping. Breakfast was the usual fare with ample quantities. Very good location for outlet shoppers.

Stayed March 2012
Helpful?
1 Thank Blitzen467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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263 reviews from our community

Traveller rating
    107
    103
    43
    8
    2
See reviews for
105
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21
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • German first
  • Any
English first
Markham, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 10 April 2012

We stayed here over the Easter Weekend, arriving on Good Friday.
Staff was very inviting and went out of their way to help us out (quite typical for a Holiday Inn or Holiday Inn Express); especially on Easter Sunday when they helped us to find a restaurant in the area that was actually open!

The outlet stores were literally just down the street and kept us busy for an entire day...

The 2 Queen Suite room that we had was reasonably spacious for 4 of us, with a nice little fridge and microwave.
- The pool was quite small but it worked out OK since we were the only ones using it on our last evening of a 3 night stay - the whirlpool felt really good after being on our feet a lot!
- Breakfast each morning was not particularly fancy but it was decent; especially since it was included in our hotel price

Overall, it was a pleasant stay and allowed us to build some more Priority Plus points toward future Holiday Inn discounts we hope to enjoy as part of subsequent family 'getaways'...

Room Tip: Ask for a triple A discount, book ahead and try to include a Sunday thru Thursday for best pricing!
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dave_dorscht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Level Contributor
49 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 6 April 2012

Popcorn popping all the time -- a thumbs-up from my teenage sons. Priority Club Members offered water and chips upon check-in -- nice. Bed reasonably comfortable, but without the nice big pillows at some other HIE locations. Breakfast the standard HIE stuff with the addition of pancakes and no fruit.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tschuhster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Woodstock
Level Contributor
180 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed 28 March 2012

We stayed here in early March for a shopping trip to the Outlet Mall. Very clean and modern hotel. Room included a bar fridge which came in handy for keeping drinks for the kids and adults cold. Free WiFi was included as well. Pool was nice and the kids enjoyed it. Although I did not use the gym it consisted of a treadmill. eliptical trainer and stair climber.
Breakfast was very good with lots of selection such as scrambled eggs, bacon, pancakes, fruit, yougurt, biscuits etc. Shouldn't be a reason to go hungry. At busy times there was a lack of seating, but part of this can be attributed to people just sipping a coffee reading the paper. Their cinnamon rolls are delicious. There is coffee, tea, hot chocolate and pop corn available 24hrs.
Overall a nice hotel with friendly staff. Would stay there again if I was in the area.
The hotel is located virtually across the road from the mall. As one person mentioned there is no place close by to get beer or liquor. You will need to bring it with you or make a 10 min drive into Grove City.
While there if you are craving good Mexican you have to visit Compadres just across the interstate. The food is authentic, extremely tasty and resonably priced.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 10 March 2012

We stayed here just to go shopping - LOCATION - excellent for this purpose, outlet was across the street. ROOMS - we got a 2 dbl beds + sofa bed, space-wise it felt tight, but the beds were very comfortable. POOL - small and ccccccold! BREAKFAST - standard free breakfast quality, but you can't complain when its free:) there were enough options that you can manage to keep it healthy:) You need to go early 7-8:30 seems best, otherwise it gets too busy and definitely not enough tables. What's nice is they have little containers for breakfast to go (think sleepy preteens not getting up early Saturday morning) My only complaint when we checked in (reception was very pleasant and alert considering we got in pretty late), we found toenail clippings by the garbage were so grossed out asked housekeeping to vacuum the room, while we unloaded the rest of our stuff from the car. When we got back, they vacuumed the room enough that you could see the marks on carpet, had removed some of what we had asked them to remove, the rest just got pushed to another part of the floor.(?) They comp'd a %off for that night, which was a pleasant surprise at checkout.
Except for this blip our weekend stay was comfortable and pleasant, housekeeping staff pleasant to work with. We generally make a list of the things we need, approach housekeeping in the halls in the day, get what we need in one shot, and then place the do not disturb sign - easier for both of us right?

Room Tip: King Suites at front of hotel seemed to have largest square footage
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  • Stayed August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank beendaredunwut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Grove City-Prime Outlet Mall

Property: Holiday Inn Express Grove City-Prime Outlet Mall
Address: 21 Holiday Blvd, Mercer, PA 16137-4067
Phone Number:
Region: United States > Pennsylvania > Mercer
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Mercer
Price range (per night): ₹ 5,929 - ₹ 12,695
Hotel Class:2.5 star — Holiday Inn Express Grove City-Prime Outlet Mall 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Our exceptional staff at Holiday Inn Express Grove City, PA are waiting to make your stay familiar, fun, and fabulous! Located across from the Grove City Premium Outlets where you will enjoy tax free shopping on clothing and shoes at their 130 brand name stores. Plus, the all new Timber Creek Brewery and Restaurant opens in October 2015 right next door, featuring a must see glass floor! ... more   less 
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Also Known As:
Holiday Inn Express Grove City-Prime Outlet Mall Hotel Mercer
Holiday Inn Express Mercer
Holiday Inn Mercer
Mercer Holiday Inn
Holiday Inn Express Grove City Pa

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