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“Outstanding Customer Service!”

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Park Inn by Radisson Harrisburg West
Ranked #11 of 13 Hotels in Mechanicsburg
Westminster, MD
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding Customer Service!”
Reviewed 10 April 2012

I can't even begin to find the words to describe how absolutely wonderful this place is! From the moment we first met Joe, we knew we had the right place! He was so professional, friendly and provided some of the best customer service we have seen in a long time! This was the first place my husband and I looked at and I knew right away this was it. Out of curiousity we did check out a few more places, and let me tell you no one even came close to providing us with that one of a kind service we got from the Park Inn. Every wedding venue promises to be there from start to finish but I am so glad to say that the Park Inn went above and beyond to deliver on that promise! Any questions we had leading to our big day were answered in a timely manner and Joe was even there to help me get out of the limo when we arrived at the Park Inn on our wedding day. When you arrive there on your wedding day, it doesn't matter if there are 4 other weddings going on at the same time, you instantly get the feeling that it is all about you. The Maitre D's Stephanie and Karli were absolutely wonderful! Everyone bragged about how great the service was on our wedding day and how Stephanie and Karli always made sure everyone had exactly what they needed. They took care of not only us, but our bridal party and our parents! This meant a lot to us and we can not thank them enough for their wonderful service! The rooms were great and the food was fantastic! There is absolutely nothing that I can complain about of my wedding and I owe it all to them! If you are looking for a place that provides great service, is affordable and will guarantee you have the best day of your life you found the right place at the Park Inn!

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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696 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Pittsburgh
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 March 2012

Upon arrival I was told I was given a "party room" at the regular room price. I was not that impressed with the room overall.

Pros: Nice kitchen area, jacuzzi tub, large bathroom, convenient location, friendly staff.
Cons: Room was far from the lobby, it was an adjoining room & could hear the people next door easily (had to stuff a towel under the 1" gap in the door), front door led directly to the outside & could hear a lot of foot traffic, uncomfortable bed, not many ammenities in the bathroom.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank steacher11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KANATA
1 review
Reviewed 8 March 2012

Check in was friendly and fast. The front desk made us really welcome. Overall, good hotel and will stay again if passing by. Entry to the room like a motel (maybe because our room was in the ground floor) so it is very convenient and do not have to carry our luggage too far, or forget something else in the car to bring in. Breakfast was very good.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank WENDY S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Level Contributor
2 reviews
Reviewed 28 February 2012

A very nice place to stop and they named me guest of the day. I especially want to thank O'Neill who helped us in many ways and made our trip terrific. He is a great asset to the hotel and we look forward to seeing him again.

Room Tip: Nice king rooms
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spartanburg, South Carolina
Level Contributor
135 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 February 2012

This is our preferred hotel when we are visiting friends & family in the Mechanicsburg, and Carlisle area. (We actually prefer this Radisson property to the one in Camp Hill).

Rooms are always clean and well-appointed. Front-desk staff is extremely friendly and helpful. Free WiFi, fridge & microwave provide added convenience.

You may have know this property as the former Holiday Inn. Don't let the name change keep your away. If anything, they place has improved even more since the switch.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillyB32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Inn by Radisson Harrisburg West

Property: Park Inn by Radisson Harrisburg West
Address: 5401 Carlisle Pike, Mechanicsburg, PA 17050 (Formerly Holiday Inn Harrisburg West)
Phone Number:
Region: United States > Pennsylvania > Mechanicsburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Mechanicsburg
Price range (per night): ₹ 6,646 - ₹ 9,162
Hotel Class:3 star — Park Inn by Radisson Harrisburg West 3*
Number of rooms: 219
Official Description (provided by the hotel):
100% Smoke Free Hotel sits on 22 acres of land and has shopping, theaters, restaurants and other activities within a 1 mile radius. Offers Indoor and outdoor pool, 24 Hour on-site fitness center, 24-hour business center and on-site laundry facilities. There is over 16,000 square feet of meeting space, Picnic Groves, Outdoor Courtyard, Mini-golf course, sand volleyball courts, Softball field. - Home to 3 different places for food, drink and entertainment. Blarney's Irish Pub is a great place for dinner and a pint, Whiskey Ridge Saloon host the best country bands plus you can ride the mechanical bull, and Legend's Grille, serving breakfast, lunch and dinner. Choose one or visit all three. The hotel is right across the street from the Mechanicsburg Navy Depot and a short distance to the Farm Show Complex, Ski Roundtop, Carlisle Fairgrounds, Downtown Harrisburg, and Hershey Park. We can accommodate picnics up to 1500 people and have outdoor facilities for wedding ceremonies and receptions. We have 12 meeting rooms that can accommodate from 10 - 800 people. ... more   less 
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Also Known As:
Park Inn By Radisson Harrisburg West Hotel Mechanicsburg
Holiday Inn Mechanicsburg
Mechanicsburg Holiday Inn

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